Project Analyst I

The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences.

We have an ambitious goal: to be the most admired brand in the Fortune

500 and we aim to deliver on that by doing work that is both creative and effective.

OnBrand

(OB) is the colleague-led creative agency that sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our business units, driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence. We are focused on developing forward-thinking ideas and work across channels, end-to-end experiences in digital and beyond.

The Project Manager I is responsible for leading the execution of Tier 3

, 4 and 5 projects within the OnBrand creative process. This role ensures projects are delivered on time, within scope, and aligned to established processes, while building foundational leadership and risk management skills.

Qualifications

• 5+ years of experience in project management or related field
• Experience managing approximately $1M in total annual budget
• Strong organizational, communication, and documentation skills
• Familiarity with project management tools (e.g., Workfront)
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

• Core Responsibilities: Understands the OB creative process and consistently delivers
• Tier 3
• , 4 and 5 projects
• Partners with Account, Creative, and Dev/Production teams to execute projects on time
• Leads conversations around project approach and gathers inputs from Directors or team leads to complete project setup
• Expertly manages timelines and team capacity within Workfront
• Produces clear, concise meeting notes and project documentation
• Drafts professional MP communications with oversight
• Identifies and mitigates risks related to timelines, capacity, and project flow; begins anticipating issues before they arise
• Serves as a reliable execution lead while collaborating closely with Senior Project Managers for guidance
• Maintains and updates project documentation (status reports, schedules, internal trackers)
• Ensures adherence to established processes, including: Project Approach documentation, Change Management, File management and organization, Burn reporting, Weekly resourcing updates, Project closeout procedures
• Begins identifying scope creep and flags impacts to Account/Marketing Partners
• Soft Skills: Interprets project briefs and provides tactical recommendations for scheduling and staffing
• Effectively gathers and synthesizes internal and MP feedback, reflecting key insights back to the team
• Communicates upward to leadership when support or visibility is needed
• Builds understanding of team roles and begins tailoring management approach based on individual working styles and strengths
• Success Profile: Strong executor who delivers reliable project outcomes
• Growing confidence in risk identification and stakeholder communication
• Demonstrates ownership while still benefiting from senior guidance