Legal Operations Specialist

Under the general supervision of the Manager & Counsel, the Law Clerk- Operations Specialist is responsible for the end-to-end processing of garnishments, levies, and other similar third-party legal orders for select American Express entities and providing other administrative support as required.

Qualifications

Minimum Qualifications:

• Associate’s degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
• Proficient in the use of MS Office Suite and Adobe Acrobat.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Strong research and analytical skills.
• Ability to quickly train on, navigate, extract information, and perform actions on a variety of databases and information platforms.
• Comfortable with learning new processes and using technology tools.

Preferred Qualifications:

• Bachelor’s degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
• Prior experience with processing levies, garnishments, and other legal orders.
• Sense of urgency and ability to discern critical matters.
• Manage workload to ensure that court or agency-imposed deadlines are met, and responses are complete and accurate.
• Ability to use good judgment in decision making.
• Able to work under pressure while requiring minimal supervision.
• Excellent written and oral communication skills.
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

• Intake, processing and responding to garnishments, levies, asset freezes, restraining notices, information subpoenas, and similar legal orders as required.
• Ensuring that responses and actions related to garnishments, levies, and similar third-party legal orders comply with relevant federal and state laws.
• Demonstrating a strong understanding of applicable federal and state laws, and policies and procedures related to the processing of legal orders.
• Navigating multiple systems and platforms and adapting to new technologies.
• Providing administrative support to the legal order processing team as required.
• Following escalation procedures related to legal orders and alerting the supervisor when required.
• Performing all other work-related duties as required.
• Supporting projects as needed.