Senior Project Manager - Hybrid

Mindex is looking for a Project Manager to lead complex initiatives within the Salesforce portfolio, driving delivery across multiple teams and business functions. You’ll manage scope, schedule, budget, risks, and dependencies, and keep stakeholders and executives informed. The ideal candidate is a highly organized, collaborative leader with experience in both Agile and traditional project environments.

We welcome candidates from a variety of locations; however, all candidates should be open to occasional in-person participation for business meetings, team events, or collaboration opportunities. Candidates located within approximately 35 miles of Rochester, NY may be asked to work from the office more frequently based on business or team needs.

What You’ll Accomplish

Lead initiatives within the Salesforce portfolio, driving work across multiple delivery teams, technology portfolios, and business functions.

Partner with business stakeholders, Product Owners, and technical leads to build project plans, timelines, resource needs, and metrics aligned with portfolio roadmaps and release schedules.

Manage each initiative’s scope, timeline, and cost, and communicate how changes affect delivery commitments.

Identify and manage risks, issues, and cross-team dependencies, working with Scrum Masters and team leads to align plans with milestones and escalating decisions to leadership when needed.

Oversee the full software development life cycle, from project charter and plans through testing, deployment readiness, and transition to support.

Track and report on deliverables, financials, milestones, quality, and business benefits, using timelines, roadmaps, and dashboards to give executives a clear view.

Facilitate decision-making and conflict resolution while building a trusting, accountable team focused on continuous improvement.

Demonstrate an AI-first mindset by effectively leveraging AI-assisted tools and technologies to enhance productivity, accelerate problem-solving, improve quality, automate routine tasks, and drive innovation in the delivery of solutions and services.

Requirements

• BA or BS degree in Business, Science, Technology, Engineering, or Mathematics preferred, or an equivalent combination of education and experience.
• 5+ years of project management experience required; experience leading complex, cross-functional technology initiatives preferred.
• Experience managing scope, schedules, budgets, risks, and stakeholder communication across multiple technology teams and business functions, including shared resources and competing priorities.
• Experience in Agile and traditional environments and familiarity with the software delivery lifecycle; scaled Agile experience preferred.
• Jira experience preferred; technical background a plus but not required.
• Highly organized and an excellent communicator, with strong prioritization and follow-through.
• Strong servant-leadership, facilitation, conflict-resolution, and mentoring skills, and able to influence without direct authority.
• Uses AI to augment expertise and decision-making while maintaining ownership, accountability, and professional judgment for final work products and outcomes.
• Identifies opportunities to use AI to streamline workflows, reduce manual effort, improve efficiency, and increase business value.
• Maintains awareness of emerging AI capabilities, tools, and best practices and proactively identifies opportunities to apply them in the workplace.
• Demonstrates sound judgment in the ethical, secure, and compliant use of AI technologies while protecting confidential, customer, and company information.
• Licenses & Certifications: Project Management Professional (PMP) or another project management or Agile certification is a plus.
• Why Join Mindex?
• For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.
• In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.