Revenue Cycle Informaticist

POSITION SUMMARY:

The Revenue Cycle Informaticist serves as the primary liaison between Revenue Cycle Operations and Information Technology, translating operational needs into technology-enabled solutions that enhance financial performance and the patient experience. By aligning business objectives with Epic capabilities and emerging technologies, this role drives innovation across the revenue cycle through workflow optimization, automation, and artificial intelligence.

Using data analytics, denial trend analysis, and industry best practices, the Revenue Cycle Informaticist identifies opportunities to improve patient access, charge capture, billing, claims management, reimbursement, and denial prevention. The role partners with operational and technical stakeholders to design, implement, and continuously optimize revenue cycle workflows that maximize efficiency, improve revenue integrity, and support regulatory compliance.

This position evaluates the entire patient financial journey—from scheduling and pre-registration through final payment posting—to identify high-value opportunities for process improvement, standardization, and automation. With a strong focus on creating seamless, self-service experiences, the Revenue Cycle Informaticist leverages technology to reduce manual effort, streamline financial workflows, and deliver an efficient, patient-centered revenue cycle experience.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

Bachelor’s degree in healthcare administration or other healthcare related field

Experience:

8 years’ experience in healthcare with 3 years in revenue cycle.

Experience developing web applications or business intelligence tools is preferred.

Must be able to evaluate and apply technology solutions to support reporting and process needs.

Proven experience using reporting, spreadsheet, database, and statistical applications.

Other Skills/ Knowledge:

Excellent interpersonal and communication skills.

Solid computer skills, including proficiency with Microsoft software.

Strong analytical and problem-solving skills, with the ability to be detail oriented.

Must demonstrate the ability to analyze both quantitative and qualitative data and apply practical solutions to complex problems.

PREFERRED QUALIFICATIONS:

• Education: Master's degree in healthcare related field and/or a specialization in data informatics, data science, or a related area
• Experience: Supervisory experience.
• Experience developing web applications or business intelligence tools is preferred.
• Other Skills/ Knowledge: Ability to manage risk and ambiguity while effectively collaborating with operational staff and leadership to define scope and navigate shifting priorities.
• Strong time management skills are essential to deliver high-quality outputs within tight and evolving deadlines.
• Solid understanding of revenue cycle concepts, best practices, quality indicators, and standard workflows. advanced analytical skills to address revenue cycle, operational, and system-level challenges; proficient in gathering, interpreting, and translating revenue cycle and financial data into clear, actionable reports.
• Excellent interpersonal, written, and verbal communication skills, with the ability to convey complex information to diverse audiences across the organization.
• Experience presenting to both small and large groups, including administrators and physicians, is required.
• Strong organizational, problem-solving, and team-building skills.
• OSF HealthCare is an Equal Opportunity Employer.

Qualifications

REQUIRED QUALIFICATIONS:

Education:

Bachelor’s degree in healthcare administration or other healthcare related field

Experience:

8 years’ experience in healthcare with 3 years in revenue cycle.

Experience developing web applications or business intelligence tools is preferred.

Must be able to evaluate and apply technology solutions to support reporting and process needs.

Proven experience using reporting, spreadsheet, database, and statistical applications.

Other Skills/ Knowledge:

Excellent interpersonal and communication skills.

Solid computer skills, including proficiency with Microsoft software.

Strong analytical and problem-solving skills, with the ability to be detail oriented.

Must demonstrate the ability to analyze both quantitative and qualitative data and apply practical solutions to complex problems.

PREFERRED QUALIFICATIONS:

• Education: Master's degree in healthcare related field and/or a specialization in data informatics, data science, or a related area
• Experience: Supervisory experience.
• Experience developing web applications or business intelligence tools is preferred.
• Other Skills/ Knowledge: Ability to manage risk and ambiguity while effectively collaborating with operational staff and leadership to define scope and navigate shifting priorities.
• Strong time management skills are essential to deliver high-quality outputs within tight and evolving deadlines.
• Solid understanding of revenue cycle concepts, best practices, quality indicators, and standard workflows. advanced analytical skills to address revenue cycle, operational, and system-level challenges; proficient in gathering, interpreting, and translating revenue cycle and financial data into clear, actionable reports.
• Excellent interpersonal, written, and verbal communication skills, with the ability to convey complex information to diverse audiences across the organization.
• Experience presenting to both small and large groups, including administrators and physicians, is required.
• Strong organizational, problem-solving, and team-building skills.
• OSF HealthCare is an Equal Opportunity Employer.