EHR Application I Analyst - Healthy Planet

Additional Information About the Role

BJC is hiring for an EHR Application I Analyst. This is a remote position, but looking for applicants in the MO, KS, or IL area.  We are looking for candidates with previous Epic Application Analyst experience.  Epic Healthy Planet/Compass Rose certifications is highly preferred.

The Epic Healthy Planet/Compass Rose Analyst I supports the implementation, configuration, maintenance, and optimization of Epic population health and care management applications. This position collaborates with clinical, operational, and technical teams to support care coordination, patient outreach, chronic disease management, population health initiatives, and value-based care programs.

The analyst assists with application troubleshooting, system testing, workflow documentation, end-user support, and ongoing system improvements to enhance operational efficiency and patient outcomes.

Essential Duties and Responsibilities

Assist with the configuration, maintenance, and support of Epic Healthy Planet and Compass Rose applications.

Support population health, care management, patient outreach, and care coordination workflows.

Troubleshoot application issues and assist with identifying and implementing solutions.

Participate in system upgrades, testing, validation, and application enhancements.

Collaborate with clinical teams, business stakeholders, and IT staff to gather requirements and improve workflows.

Develop and maintain application documentation, workflow diagrams, test scripts, and support materials.

Assist with end-user training and provide ongoing application support.

Support population health reporting, registries, and data validation activities.

Follow organizational policies, information security standards, and applicable patient privacy regulations.

Participate in project meetings, change management activities, and continuous improvement initiatives.

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations.

Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay.

In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

• Role Purpose
• Under regular direction, the EHR Application Analyst I provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands. Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system. Provides solutions or resolves end-user system issues. Epic or applicable certifications will be required within 6 months of hire.

Responsibilities

• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools, to achieve a well-engineered result. Collaborates in reviews of work with others as appropriate.
• Assists in the investigation and resolution of issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
• Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes. Applies agreed standards to specify and perform manual and automated testing.
• Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
• Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
• May be part of an after-hours on-call rotation.
• Minimum Requirements
• Education
• High School Diploma or GED
• Experience
• <2 years
• Supervisor Experience
• No Experience
• Preferred Requirements
• Education
• Bachelor's Degree
• Experience
• 2-5 years

Responsibilities

• BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
• BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
• BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Qualifications

• Role Purpose
• Under regular direction, the EHR Application Analyst I provides build support for Epic & other Clinical applications as it relates to change requests, maintenance and project business demands. Responsible for configuring, documenting, testing, modifying, supporting and maintaining software applications. Builds collaborative relationships with hospital leadership, clinical department users, Technology and other corporate departments to facilitate usage and acceptance of the system. Provides solutions or resolves end-user system issues. Epic or applicable certifications will be required within 6 months of hire.

Responsibilities

• Assists in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment. Applies agreed standards and tools, to achieve a well-engineered result. Collaborates in reviews of work with others as appropriate.
• Assists in the investigation and resolution of issues relating to applications. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
• Assists with the design of test cases and test scripts, mapping back to pre-determined criteria, recording and reporting test outcomes. Applies agreed standards to specify and perform manual and automated testing.
• Assists in the evaluation of design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation.
• Provides first line investigation and gathers information to enable incident resolution and allocate incidents.
• May be part of an after-hours on-call rotation.
• Minimum Requirements
• Education
• High School Diploma or GED
• Experience
• <2 years
• Supervisor Experience
• No Experience
• Preferred Requirements
• Education
• Bachelor's Degree
• Experience
• 2-5 years