Supervisor, Inspections (Manheim Oceanside)

Company

• Cox Automotive - USA
• Job Family Group
• Vehicle Operations

Job Profile

Supervisor, Inspections

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

What You’ll Be Driving:

Ensure efficient lot operations by coordinating the movement of vehicles from the registration area to the sale lanes or back lot.

Assist with Lot operations overview

Review and implement check-in procedures, making sure vehicles are checked in and out correctly. Monitor incoming vehicles and ensure that they are received, stocked-in, numerated, staged, and moved through the sale lanes in proper order.

Maintain a complete and thorough receiving log, listing all vehicles received, and review daily for accuracy.  Distribute updated logs, transporter condition reports and invoices to the appropriate personnel for processing.

Manage and direct the documentation of vehicle condition writing and Condition Report and/or computer data entry.

Supervises quality control activities to assure accurate, timely and complete condition reports (CR's), both hard copy and ECR type.

Performs physical checks on random vehicles. Provides detailed and timely feedback to employees.

Administers equipment and maintains inventory supplies used in the department.

Assures that account specific guidelines concerning CR writing are being followed. Maintains knowledge of account specific needs and communicates changes to departmental employees.

Prepares daily reports by account to determine priorities for the day (oldest cars by receiving date and sale cars first) and adjusts workload. Searches for outstanding vehicles in other locations.

Provide quality service and interact with dealers to resolve customer complaints or any other problems that may occur.

Assign and reissue numbers to dealers, register vehicles, coordinate vehicle running on lease lanes and pre-sales, and issue dealer registration credits.

Maintains communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers.

Supervise and direct the work of vehicle registration employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and examining work for accuracy and conformance to policies and procedures.

Assist manager in counseling and disciplining employee, monitoring and evaluating employee job performance, and conducting performance appraisals

Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.

Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

Enforce all company policies and procedures related to employee and customer conduct.

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.

Perform other duties as assigned by management.

What Makes This Role a Winner:

Be a key player in a fast-paced, high-impact environment.

Opportunities to grow within Cox/Manheim’s values-driven culture.

Lead a team that values respect, collaboration, and excellence.

Enjoy a role that blends leadership, strategy, and hands-on action.

QUALIFICATIONS

• Minimum
• High School Diploma/GED and 5 years’ experience in a related field. The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
• Requires strong leadership skills
• Excellent communication and collaboration skills to work effectively with teams throughout organization
• Preferred
• Degree in related discipline strongly desired
• Experience in auction industry desired
• Drug Testing
• To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.