Senior Practice Manager - Ear, Nose and Throat Surgery Clinic - FT

Find your calling at Mercy!

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Position Details:

Mercy Clinic Springfield - Ear Nose and

Full-Time: Monday - Friday

Days

We are seeking a dynamic, collaborative, and forward-thinking Advanced Practice Manager to lead our Ear, Nose & Throat (ENT), Head & Neck Surgery, and Audiology clinics. This exciting leadership opportunity is ideal for an individual passionate about operational excellence, provider collaboration, and delivering exceptional patient care. The successful candidate will play a pivotal role in integrating these complementary specialties, fostering teamwork, streamlining workflows, and creating a seamless patient experience.

With responsibility for daily clinic operations, caregiver development, and provider support, this leader will help drive efficiency, accountability, and continued growth across all three service lines. If you are an innovative leader who thrives in a fast-paced, multidisciplinary environment and enjoys building strong, high-performing teams, we encourage you to apply!

Overview:

The Senior Practice Manager will play a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills, strategic thinking, and a comprehensive understanding of healthcare management principles.

Minimum Qualifications:

• Education: High school diploma or equivalent
• Experience: 5 years of healthcare or supervisor experience
• Skills, Knowledge Abilities: Leadership: Ability to inspire and motivate caregivers to achieve practice goals.
• Problem-solving: Capacity to identify issues and implement effective solutions.
• Communication: Clear and concise verbal and written communication skills.
• Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders.
• Time Management: Efficiently prioritize tasks and manage competing priorities.
• Adaptability: Flexibility to adjust to changing priorities and environments.

Preferred Qualifications:

• Education: Bachelor's degree
• Why Mercy?
• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
• Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
• keyword(s): Practice Manager, Leadership, Manager