Pay: Summary pay range: $112,200– $162,150
Employment: full time

Employer job description

From The Boeing Company's posting. “We” and “our” refer to the employer.

Human Resources Service Delivery, Analytics and Insights Partner

Company:

The Boeing Company

The Boeing Company is seeking an experienced Human Resources Service Delivery (HRSD), Analytics and Insights Partner to join the team in Seattle, WA or Mesa, AZ to strengthen HR service delivery partnerships, advance analytical capabilities, and drive improvements that enhance employee experience.

This role combines consultative partnership with advanced ServiceNow reporting and analytics expertise. The successful candidate will build trusted relationships with assigned HR service groups, gain a deep understanding of their workflows and operational challenges, and leverage data-driven insights to identify opportunities for improvement.

As the primary functional owner of HR's ServiceNow dashboards and Analytics and Insights capability, this individual will play a critical role in transforming data into actionable insights that improve service delivery, operational effectiveness, and employee experience.

This is an experienced individual contributor position requiring strong analytical skills, independent judgment, and the capability to influence stakeholders across multiple HR functions.

Position Responsibilities:

Build trusted partnerships with assigned HR service groups, understand their processes and challenges, and recommend improvements to service delivery and employee experience

Analyze ServiceNow case management performance, service levels, employee feedback, and operational trends to identify root causes and develop actionable recommendations

Lead ServiceNow Analytics and Insights capability by establishing Key Performance Indicators (KPI) definitions, reporting standards, reusable reports, and a practical analytics improvement roadmap

Develop, maintain, enhance, and troubleshoot ServiceNow dashboards within Performance and Platform Analytics
Manage dashboard access administration and provide end-user support
Coach and support peer Service Delivery Partners in reporting, metrics, and data interpretation
Communicate insights and recommendations effectively to leaders and stakeholders
Collaborate with the Product Operations Lead to validate business requirements and ensure reporting and analytics solutions meet organizational needs

Basic Qualifications (Required Skills/Experience):

5+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners
3+ years of experience with the ServiceNow platform
3+ years of experience with dashboards, reports, and KPIs
Experience in developing and maintaining metrics packages
Experience performing quantitative and qualitative analyses, problem-solving, and making independent decisions

Preferred Qualifications (Desired Skills/Experience):

Bachelor's degree in Human Resources, Business, Data Analytics, Information Systems, or a related field, or an equivalent combination of education and experience
5+ years of experience in HR service delivery, shared services, analytics, business consulting, or a related field
ServiceNow certifications such as Certified Implementation Specialist (HRSD), HR Professional Suite Certification, or equivalent
Expertise in ServiceNow HR Service Delivery (HRSD)
Experience using Tableau for data visualization and reporting
Experience establishing KPI frameworks and measurement strategies
Experience coaching colleagues and building analytical capabilities within teams
Experience leading initiatives that improve enterprise employee services and operational performance
Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $112,200– $162,150

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

EEO is the law

Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E – Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)

Employer application notice

Equal opportunity and accommodations

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

About this listing

LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.

View original posting Report an issueEmployer correction or removal

Employer posted: 2026-10-21

Listing check

Employer posted: Oct 21, 2026 · 1 day ago
Status: Listed as a current opening
Apply goes to: Workday, the employer's hiring system

How to spot a ghost job Ghost Job Checker: check another job link

The checker shows whether the employer still lists a job.

Before you apply

Employer job description

From The Boeing Company's posting. “We” and “our” refer to the employer.

Human Resources Service Delivery, Analytics and Insights Partner

Company:

The Boeing Company

This is an experienced individual contributor position requiring strong analytical skills, independent judgment, and the capability to influence stakeholders across multiple HR functions.

Position Responsibilities:

Build trusted partnerships with assigned HR service groups, understand their processes and challenges, and recommend improvements to service delivery and employee experience

Analyze ServiceNow case management performance, service levels, employee feedback, and operational trends to identify root causes and develop actionable recommendations

Lead ServiceNow Analytics and Insights capability by establishing Key Performance Indicators (KPI) definitions, reporting standards, reusable reports, and a practical analytics improvement roadmap

Develop, maintain, enhance, and troubleshoot ServiceNow dashboards within Performance and Platform Analytics
Manage dashboard access administration and provide end-user support
Coach and support peer Service Delivery Partners in reporting, metrics, and data interpretation
Communicate insights and recommendations effectively to leaders and stakeholders
Collaborate with the Product Operations Lead to validate business requirements and ensure reporting and analytics solutions meet organizational needs

Basic Qualifications (Required Skills/Experience):

5+ years of experience in developing and maintaining relationships and partnerships with senior executives, customers, stakeholders, peers, and business partners
3+ years of experience with the ServiceNow platform
3+ years of experience with dashboards, reports, and KPIs
Experience in developing and maintaining metrics packages
Experience performing quantitative and qualitative analyses, problem-solving, and making independent decisions

Preferred Qualifications (Desired Skills/Experience):

Bachelor's degree in Human Resources, Business, Data Analytics, Information Systems, or a related field, or an equivalent combination of education and experience
5+ years of experience in HR service delivery, shared services, analytics, business consulting, or a related field
ServiceNow certifications such as Certified Implementation Specialist (HRSD), HR Professional Suite Certification, or equivalent
Expertise in ServiceNow HR Service Delivery (HRSD)
Experience using Tableau for data visualization and reporting
Experience establishing KPI frameworks and measurement strategies
Experience coaching colleagues and building analytical capabilities within teams
Experience leading initiatives that improve enterprise employee services and operational performance
Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $112,200– $162,150

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

EEO is the law

Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E – Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)

About this listing

LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.

Employer posted: 2026-10-21

Listing check

Employer posted: Oct 21, 2026 · 1 day ago
Status: Listed as a current opening
Apply goes to: Workday, the employer's hiring system

How to spot a ghost job Ghost Job Checker: check another job link

The checker shows whether the employer still lists a job.

Human Resources Service Delivery, Analytics and Insights Partner

Employer job description

Company:

Position Responsibilities:

Basic Qualifications (Required Skills/Experience):

Preferred Qualifications (Desired Skills/Experience):

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Shift:

Equal opportunity and accommodations

About this listing

Listing check

Before you apply

Human Resources Service Delivery, Analytics and Insights Partner

Employer job description

Company:

Position Responsibilities:

Basic Qualifications (Required Skills/Experience):

Preferred Qualifications (Desired Skills/Experience):

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Shift:

Equal opportunity and accommodations

About this listing

Listing check

Before you apply

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