Public Outreach Specialist I

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as a Public Outreach Specialist I in Los Angeles County with the following duties:

Essential Job Duties

Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.

Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.

Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.

Maintains stakeholder contact databases and distribution lists.

Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.

Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.

Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.

Supports website updates, document uploads, and content management activities.

Assists with social media content preparation, scheduling, graphics coordination, and monitoring.

Supports media event preparation, including attendee coordination, logistics, and material distribution.

Maintains communication records, outreach activity logs, and stakeholder engagement databases.

Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.

Monitors project activities and community concerns and provides updates to the Public Information Specialist II.

Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.

Coordinates distribution of project information to internal project teams and external stakeholders.

Supports contractor and consultant teams in implementing approved project communication protocols.

Assists with field outreach activities at project sites, meetings, and community events.

Performs other communications and outreach-related duties as assigned.

Maybe required to work various shifts as needed.

Requirements

• Minimum Required Qualifications: Excellent written, visual, and verbal communication skills
• Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
• Proven ability to manage competing priorities in a fast-paced environment
• Experience engaging with diverse communities, government agencies, and the media
• Familiarity with public project lifecycles, phasing, and communication requirements
• Strong organizational skills and attention to detail
• Education and Training Qualifications: Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field
• 5+ years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
• Relevant professional licensure or certifications in public relations or related fields preferred
• Sofware/Software Knowledge: Proficient in Canva, Adobe Illustrator, and InDesign
• Proficient in Microsoft systems including Excel, Word, Power Point, Teams, and Outlook
• Experience using email marketing platforms