National Sales Specialist

Are you the kind of leaser who walks onto a property and knows it’s going to be a double-digit day? Do you love closing deals just as much as you love teaching someone else how to close them? Can you turn a good leasing team into a great one, and leave every property better than you found it?

If that sounds like you, we want to meet you.

We’re looking for a National Sales Specialist who knows how to drive results, build confidence, and bring out the best in every team they work with. You’ll travel across the LV portfolio, jump into the action, and make an immediate impact on leasing performance. But your biggest win won’t just be the leases you sign. It’ll be the stronger, more confident teams you leave behind.

The National Sales Specialist is a portfolio-level leasing and marketing support role responsible for elevating leasing performance, strengthening sales execution, and ensuring consistent adoption of LV’s sales, brand, and customer experience standards across all communities.

Serving as an extension of the LV Collective Management Leasing team, this role works closely with New Development & Operational Leasing Managers and cross-functional teams to optimize conversion, enhance training, and create a consistent hospitality-forward leasing journey across the LV portfolio.

The ideal candidate will be:

A natural coach with a warm, professional presence who uplifts teams and communicates with clarity.

Energetic, strategic, adaptable, and motivated by goals, thriving in a fast-paced, travel-heavy environment.

A proactive problem-solver who anticipates needs and removes roadblocks with ease.

Highly organized and detail-oriented, maintaining strong follow-through on reporting, brand standards, and onsite support.

Data-minded and brand-focused, with the ability to turn insights into action while ensuring the LV experience is consistently delivered.

A trusted representative of Leasing Leadership in every market who keeps the portfolio consistent.

Still interested? Read more about specific job responsibilities below.

Requirements

• JOB RESPONSIBILITIES
• Sales Execution & Leasing Performance
• Step directly into the leasing action during market visits, personally conducting tours, converting prospects, and driving signed leases.
• Bring energy, urgency, and a results-driven mindset to every property, building leasing momentum from day one while strengthening team performance.
• Analyze leasing performance, conversion rates, and pipeline activity to identify opportunities for immediate improvement.
• Turn insights into action by working alongside onsite teams to improve follow-up, overcome objections, and convert more leads into leases.
• Provide hands-on sales support during critical leasing periods, including new development launches, high-traffic seasons, and markets needing additional momentum.
• Evaluate campus presence, outreach strategies, and marketing effectiveness, identifying opportunities to generate more qualified traffic and stronger conversion.
• Develop actionable plans with onsite leadership to sustain improvements and ensure positive results continue after each visit.
• Sales Training & Coaching
• Teach and reinforce LV’s sales fundamentals, follow-up standards, and leasing processes across all communities.
• Provide hands-on coaching through shadowing, role-play, tour observation, and real-time performance feedback.
• Train Leasing Managers and LMAs to confidently articulate value, handle objections, and build rapport with prospects.
• Support the onboarding of new leasing team members by ensuring they follow company standards, systems, and expectations.
• Ensure consistent adoption of LV’s leasing SOPs.
• Marketing Execution, Brand Standards & Prospect Experience
• Review annual and quarterly marketing plans with onsite teams, ensuring alignment with leasing goals, market needs, and LV’s overall marketing strategy.
• Serve as the primary liaison between onsite teams and Corporate Marketing, helping prioritize and filter marketing requests, facilitate approvals, and ensure consistent execution of brand and marketing standards.
• Partner with onsite teams to develop and execute outreach marketing and leasing event plans, including housing fairs, open houses, and other prospect-focused activations, ensuring alignment with LV standards and coordinating approvals with Corporate Marketing.
• Drive consistent execution of campus outreach initiatives, including sorority and fraternity chapter visits, student organization partnerships, hosted coffee days, and other grassroots marketing efforts designed to increase awareness and generate qualified leads.
• During onsite visits, evaluate the tour experience and hold onsite teams accountable for ensuring tour routes, model units, leasing offices, and prospect-facing spaces consistently meet LV’s standards for presentation and hospitality.
• Coach onsite teams on delivering confident, engaging, and personalized tours that communicate each property’s unique value.
• Regularly review onsite marketing materials, outreach collateral, social content, and leasing communications to ensure accuracy, consistency, and adherence to approved brand guidelines.
• Identify opportunities to elevate the onsite experience, strengthen local marketing execution, and remove barriers that may negatively impact leasing conversion.
• Partner with onsite teams to ensure consistent execution of LV’s reputation management SOPs, including review generation, monitoring, and timely responses to online reviews.
• Identify trends in resident and prospect feedback, working with onsite leadership and Corporate Marketing to address recurring concerns and identify opportunities to strengthen the property’s online reputation.
• Reporting & Analytics
• Review weekly and monthly leasing reports with onsite teams to understand performance drivers and improvement opportunities.
• Ensure accurate CRM usage and consistent adherence to LV’s follow-up and inquiry management workflows.
• Provide actionable insights on rate and marketing strategy, traffic trends, and operational adjustments that will influence performance.
• Create and deliver clear, digestible reports to leadership highlighting wins, gaps, and recommended next steps.
• Provide market insights grounded in competitive research, leasing trends, and on-the-ground observations.
• Send a pre-travel brief prior to each visit, outlining the purpose of the trip, focus areas, performance context, and desired outcomes.
• Send a post-travel report summarizing observations, action items, performance gaps, wins, and follow-up expectations.
• Maintain clear, proactive communication with onsite teams and leadership to ensure alignment before, during, and after each visit.
• Uphold LV’s standards for professionalism, clarity, and follow-through in all communications.
• Evaluate the effectiveness of onsite marketing initiatives, outreach activities, and leasing events, providing feedback and recommendations to improve traffic generation, lead quality, and conversion.
• Cross-Functional Collaboration
• Partner with Operations, Revenue Management, Marketing, and Training teams to address performance barriers and elevate leasing strategy.
• Share insights from field visits to help drive informed decision-making across departments.
• Participate in company-led training programs and contribute to the development of LV’s national sales curriculum.
• Support special projects and new initiatives, bringing field-level insight to strategic conversations.
• Assist with other duties as assigned.
• Work evenings and weekends as needed, especially during peak season, launches, and events.
• Market Support & Travel Requirements
• Travel approximately 75–80% to support stabilized and new development communities.
• Provide in-person support during early lease-up, market resets, and peak leasing seasons.
• Respond quickly to markets needing additional momentum or targeted support.
• Serve as an extension of the Leasing Leadership team, ensuring company-wide consistency and excellence.

QUALIFICATIONS

• Bachelor’s degree preferred.
• 3+ years of leasing or sales experience in student housing or a related field, with a proven track record of high performance. Bonus points for candidates with corporate sales or property manager experience.
• Demonstrated success in coaching, training, or supporting multiple teams or markets.
• Skills
• Strong communicator with a passion for developing people.
• Highly organized with exceptional attention to detail.
• Analytical thinker with the ability to translate data into meaningful action.
• Creative problem-solver who anticipates needs and takes initiative.
• Confident, proactive, and adaptable in fast-paced environments.
• Strong understanding of sales psychology, customer experience, and value-driven storytelling.
• Proficiency in CRM and property management systems (e.g., HubSpot, Entrata) and Microsoft Office.