Medical Office Manager

• Medical Office Manager
• Location: Glendale or Scottsdale, Arizona
• Compensation: $60,000 – $75,000 annually (DOE)
• Schedule: Full-Time | On-Site

Key Responsibilities

• Office Operations & Leadership
• Oversee daily front and back office operations to ensure smooth, efficient workflows.
• Supervise, mentor, and support front desk personnel, medical assistants, billing specialists, and administrative staff.
• Manage patient scheduling, staffing coordination, and office productivity.
• Collaborate with healthcare providers and leadership to improve operational performance.
• Develop and implement policies and procedures that enhance efficiency and patient satisfaction.
• Address operational challenges and resolve patient or staff concerns professionally.
• Billing & Revenue Cycle Management
• Oversee insurance verification, prior authorizations, claims processing, and patient billing.
• Monitor billing accuracy, accounts receivable, collections, and reimbursement workflows.
• Submit, track, and manage insurance claims using electronic health record (EHR) and practice management systems.
• Resolve billing inquiries, payment discrepancies, and insurance claim denials.
• Ensure compliance with Medicare, Medicaid, Workers' Compensation, and commercial insurance requirements.
• Identify opportunities to improve revenue cycle efficiency and financial performance.
• Compliance & Financial Oversight
• Maintain compliance with HIPAA, OSHA, and applicable healthcare regulations.
• Prepare, analyze, and review operational and financial reports for leadership.
• Assist with provider credentialing and insurance contract renewals.
• Monitor key performance indicators related to billing, collections, patient satisfaction, and office productivity.
• Support process improvements to maintain accurate documentation and efficient administrative operations.
• Required Qualifications
• Minimum 3 years of experience in medical office management or a comparable healthcare leadership role.
• Strong understanding of medical billing, insurance claims, coding, and revenue cycle management.
• Experience overseeing front office operations, administrative staff, and clinical support teams.
• Working knowledge of Medicare, Medicaid, Workers' Compensation, and commercial insurance payer requirements.
• Experience with electronic health record (EHR) and practice management systems.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced healthcare environment.
• Detail-oriented, proactive, and committed to operational excellence and patient satisfaction.

Preferred Qualifications

• Previous experience in pain management, specialty medicine, or a multispecialty healthcare practice.
• Familiarity with eClinicalWorks (eCW) or NextGen Office EHR.
• Certified Medical Office Manager (CMOM) or Certified Professional Biller (CPB) designation.
• Experience improving billing processes, accounts receivable performance, and operational workflows.
• Demonstrated ability to lead teams, implement process improvements, and support organizational growth.
• Why Join Our Team?
• Join a growing healthcare organization dedicated to delivering high-quality, patient-centered care. This position offers an opportunity to take ownership of daily operations, lead a collaborative team, and make a meaningful impact on practice performance and the patient experience.
• We are looking for a motivated and experienced Medical Office Manager who brings strong leadership, operational expertise, and a commitment to continuous improvement.
• If you are a results-driven healthcare professional ready to take the next step in your leadership career, we encourage you to apply.

Requirements

• Minimum 1 year of experience in medical office management
• Strong understanding of medical billing, insurance claims, coding, and revenue cycle management.
• Experience overseeing front office operations, administrative staff, and clinical support teams.
• Working knowledge of Medicare, Medicaid, Workers' Compensation, and commercial insurance payer requirements.