Restaurant General Manager - New Opening

THE ROLE

We’re looking for a General Manager to help build and lead a new flagship Italian restaurant inside the landmark Domino Sugar Factory. Rooted in Italian traditions, the restaurant will pair wood-fired cooking and precise technique with a highly seasonal menu, sourcing ingredients directly from local NYC producers and specialty Italian suppliers. Shared plates and a lively neighborhood atmosphere will define the experience.

You’ll shape the team and culture from the start, lead daily operations, drive financial performance, and set a high standard for service and warm, thoughtful hospitality.

RESPONSIBILITIES

• Guest Experience & Service Leadership
• Lead service, ensuring the team delivers warm, polished, and intuitive hospitality.
• Address guest concerns with professionalism and care, turning challenges into positive impressions.
• Stay attuned to guest feedback. reviews and service trends, and use those insights to coach the team and improve execution
• Bar & Operational Management
• Partner with the beverage manager on all aspects of bar operations including inventory, ordering, cost tracking, and vendor relationships.
• Assist with cocktail execution, product quality, and service timing.
• Maintain back of house systems including POS, inventory tracking, and scheduling tools.
• Ensure compliance with health, safety, and labor standards across all operations.
• Business & Financial Growth
• Own P&L performance, labor planning, and cost controls, including collaborating on annual budget inputs.
• Assist with monthly reporting, financial tracking, and identification of operational deficiencies.
• Contribute to strategies that increase revenue and guest spend.
• Team Management & Development
• Lead a high-performing FOH team including leaders, bartenders, floor staff, and support.
• Conduct hiring, onboarding, and regular training sessions to uphold service standards.
• Guide pre-shift meetings and provide ongoing performance coaching grounded in accountability and care.
• Foster a culture of hospitality, professionalism, and pride.
• Brand Stewardship & Programming
• Maintain the brand’s tone and aesthetic across all elements, from service style and uniforms to ambiance and experience.
• Support creative and marketing efforts when needed to further reinforce brand positioning or accommodate press related inquiries.

REQUIREMENTS

• 3-5 years of progressive operational leadership in high-end food & beverage and restaurant operations.
• Exceptional leadership skills with a track record of building and retaining high performing teams.
• Strong financial acumen and confident, clear communication across all levels, from ownership to front of house staff.
• Deep knowledge of NYC compliance requirements across liquor licensing, food safety and health & safety regulations.
• A genuine passion for hyper-seasonal Italian cuisine, artisanal craft, and elevated hospitality.
• EQUAL EMPLOYMENT OPPORTUNITY
• We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.