Patient Services Coordinator

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Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.

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Thank you, Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/ license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00054531

Job Category:

Clerical and Customer Service

Organization:

SOD - Ambulatory Operations Manager - Scheduling

Location/s:

Main Campus Jackson

Job Title:

Patient Services Coordinator

Job Summary:

To perform a variety of patient services financial support activities. To provide a range of intake and associated administrative services pertaining to patients being admitted to the hospital or receiving outpatient services by obtaining demographic, insurance, and medical information and collecting co-pays and deposits.

Education & Experience

Education and Experience Required:

High School Diploma/GED and one (1) year of healthcare experience

Certifications, Licenses or Registration Required:

N/A Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Knowledge of patient care charts and histories. Skill in the use of personal computers and related software applications. Skill in preparing and maintaining patient records. Interpersonal and customer service skills. Verbal and written communication skills.

Responsibilities:

• Reviews encounter form (billing sheet) for accuracy and conformance to compliance policies; provides point of service charge entry and payment posting; collects payments, maintains cash drawer, prepares daily cash reports; balances daily cash received to patient and batch encounter forms.
• Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing; inputs patient registration information into computer registrati0n system and verifies accuracy of information.
• Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities as directed.
• Discusses financial arrangements and issues with patients and/or family members.
• Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support.
• Collaborates in the training of new employees; serves as the work lead for the patient services area of clinic as directed.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
• Physical and Environmental Demands: Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, frequent work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional climbing, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
• Time Type: Full time
• FLSA Designation/Job Exempt: No
• Pay Class: Hourly
• FTE %: 100

Work Shift:

Grant Funded:

Job Posting Date:

10/21/2026

Job Closing Date (open until filled if no date specified):

10/23/2026