Analyst - Business Intelligence

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally.

We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule : Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.


 The Opportunity

As part of the Data Solutions Support team, Analyst will be responsible to leverage Snowflake and Power BI systems to build best-in-class Data Management, Analytical pipelines and Reporting Suite for Ally's Contract Processing Center and Direct Business Teams. The Analyst at Ally will utilize analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems.

 The Work Itself

Under general direction, responsible for performing complex research and analysis to support business operations and present findings to manager or project leader.

Assist in drafting, interpreting, and administering operational policies and procedures.

Develop, validate, and maintain step-by-step instructions/training materials.

Monitor performance to identify and help correct performance problems and provide feedback regarding areas requiring attention.

Responsible for the design, development, and support of business intelligence solutions to meet reporting and analytic needs from our business partners.

Implement robust, reliable, and custom reporting and visualizations using BI tools (Power BI, Sigma,Excel)

Develop and maintain self-service reporting solutions and/or automated solutions.

Use SQL as main tool for data preparation: extracting, cleansing, aggregation, and summarizing data to create meaningful visualizations.

Ensure the quality and accuracy of data by creating automated testing scripts.

Participate in the design and implementation of logical and physical data models.

Review proposed production changes to ensure highest quality data standards and lowest production impact.

Navigate, understand, and leverage existing complex data structures for reporting.

Support production BI solutions by monitoring and tuning SQL queries and data loads.

Addressing user questions concerning data integrity.

Monitoring performance and communicating functional and technical issues proactively.

Interact with senior management, department leaders and other employees to develop and reach agreement on reporting requirements and priorities.

Experience in designing and implementing custom reporting and visualizations using BI tools (Power BI)

The Qualifications We’re Looking For

Minimum Qualifications:

• 1+ years in customer service or financial services industry .
• Bachelor's degree in business related discipline

Preferred Qualifications

• 1+ years in customer service or financial services industry is needed.
• Bachelor's degree in business related discipline preferred.
• Prior leadership experience is needed.
• Education may be used as a proxy for experience.
• Ability to perform technical based activities.
• Knowledge of and exposure to fundamental theories, principles and concepts.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results.
• Ability to produce documents, spreadsheets, databases, etc. with Windows-based software, as well as proficiency with the Internet, ideally this will include experience with Six Sigma-based software.
• Leveraging data visualizations and analysis to contribute to strategy and drive business results.
• Proficient with Power BI, DAX, SQL,  Microsoft Excel, spreadsheets, databases, etc. with Windows-based software.
• Exposure to Python and AI and adaptability to nextgen technologies.
• #DFS
• 

 How We'll Have Your Back
• Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
• 
 Who We Are : Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com .
• Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
• In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email hrpolicy@ally.com with details of your accommodation request.


 Base Pay Range

$65,000.00 - $115,000.00
 An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.


 Incentive Compensation:

This position is eligible to participate in our annual incentive plan.