Network Operations Coordinator I

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

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Job Summary

This position is responsible for the contracting, credentialing, and maintenance of Professional Provider Data to support Marketing, Membership and Network Contracting across all lines of business. This includes providing accurate and timely administration of provider contracts, rosters and requests supporting quality initiatives to ensure data accuracy. Responsibilities including internal provider meetings and work groups, researching problems related to provider credentialing, data and network participation.

Includes working as a Liaison between Network Contracting and Provider Data Management for credentialing and network activities.

• Required Job Qualifications
• 2 years of college OR two years of experience
• Written and verbal communication skills to interact with internal and external customers
• Analytical and quantitative skills
• Ability to take initiative and work independently
• Preferred Job Qualifications

Experience working directly with healthcare providers and provider offices to obtain information, resolve issues, and support business operations.

1 year of experience on the Premier Provider Data systems.

Existing knowledge of Professional Provider Credentialing processes.

Experience supporting Affordable Care Act (ACA) Risk Adjustment Data Validation (RADV) activities, medical record retrieval, audit support, or related initiatives.

Claims processing, claims research, or claims resolution experience within a healthcare or health plan environment.

Strong investigative and problem-solving skills with the ability to research discrepancies, gather information, and drive issues to resolution.

Experience working in a high-volume call center or customer service environment, preferably handling provider or claims-related inquiries.

Ability to work independently, take initiative, and effectively manage a high-volume workload with minimal supervision.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace.

Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$40,500.00 - $72,500.00

Exact compensation may vary based on skills, experience, and location.