Senior Associate, Volunteer Program

LA28 does not provide relocation assistance for any positions.

If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

You will play a key role in the planning and delivery of the end-to-end volunteer journey for the LA28 Olympic and Paralympic Games. Reporting to the Manager, Volunteer Program, you will lead cross-functional coordination to ensure volunteer program initiatives are aligned with operational priorities and Games-time requirements.

The role combines mass recruitment, stakeholder integration and Games-time readiness.  You will ensure program timelines and deliverables are aligned and communicated in a consistent approach to both internal and external teams. Your contribution supports an inclusive volunteer experience grounded in collaboration and excellence, ensuring that the volunteer program supports the operations of the Games.

Key Responsibilities

• ·       Coordinate planning and delivery of the volunteer program for both the Olympic and Paralympic Games ensuring alignment between program objectives and operational needs.
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• Support large scale volunteer recruitment from pre-assignments and assignments through role offers and deployment, maintaining continuity across each stage.
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• Collaborate cross-functionality and with external stakeholders to align recruitment, engagement and deployment plans supporting consistent communication across the volunteer program.
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• Maintain project plans, timelines, and deliverables that align internal and external teams to the volunteer program and support a coordinated execution.
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• Assist Games-time readiness, helping connect the volunteer program preparation with the operational requirements of delivery.
• Required Competencies
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• Minimum 4+ years of experience in events, leading volunteer programs and delivering mass volunteer recruitment.
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• Bachelor's degree; or 4 years of equivalent experience in volunteer program operations, with proficiency in MS Office and project tools.
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• Excellent interpersonal and communication skills, with cross-functional collaboration and sound prioritization amid complex and competing priorities.
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• Experience using workforce systems, including CRM, recruitment portals and scheduling/rostering, to support volunteer recruitment and deployment.
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• Ability to develop processes, guidelines, communications and resources that support volunteer program execution in an evolving and demanding environment.
• Valued Experience
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• Experience supporting Olympic and Paralympic Games or international sporting events.
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• Experience contributing to the delivery of other major events.
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• Bilingual or multilingual communication skills supporting engagement with volunteers.
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• Commitment to inclusive volunteerism and engagement with community participants.
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• Attention to detail and practical problem solving in volunteer programs.

What We Offer

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Work alongside teammates connecting volunteer participation with the Olympic and Paralympic Games.

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Gain cross-functional and stakeholder collaboration skills through program coordination.

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Develop transferable experience in volunteer recruitment, engagement, planning and operational preparation.

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Take pride in shared accomplishments that help volunteers contribute to Games delivery.

What This Role Means for the Games

Volunteers will help bring the Olympic and Paralympic Games to life. Your coordination connects the program's recruitment and engagement work with delivery readiness, helping teams prepare volunteers to contribute across functional areas and venues through consistent planning and communication.

Physical Requirements & Working Conditions

·       Available to work onsite in our Downtown Los Angeles-based office.

·       The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.

·       The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.

·       Hours of work may vary, including evenings, weekends, and holidays, especially during peak operational/ event periods.

·       Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.