Quality Business Manager

Job Description

The Role:

The Quality Business Manager is responsible for planning, coordinating, and following up on the operational, financial, and administrative activities of the Quality Department. This role ensures that the department has reliable information, the right people, an adequate budget, and the resources required to achieve its Safety, People, Quality, Responsiveness, Cost, and Continuous Improvement objectives. The role supports Global Manufacturing Systems (GMS) processes across the department and serves as a resource to Quality Operations.

Key Responsibilities:

• Maintain awareness of quality standards, communicate department quality goals, and use available resources to resolve quality issues.
• Understand and consistently administer the National and Local Agreements between General Motors and the United Auto Workers.
• Manage department manpower, training, postings, shift changes, overtime equalization, and related activities.
• Validate GMS execution and support the preparation and execution of Go and See activities.
• Coordinate WPO execution, BPD reviews, and audit-readiness activities.
• Coach, teach, and mentor Group Leaders.
• Prepare and monitor the current-year budget, forecast, and next-year budget.
• Prepare information for Cost Council, cost meetings, and leadership reviews.
• Create and track shopping carts and other purchasing and resource requests.
• Provide coverage for the Quality Operations Manager when the Operations Manager is out of the plant.
• Provide coverage for Group Leader vacations; this role requires rotating shifts.
• Track departmental mandatory training and medical examinations.
• Prepare presentations, meeting minutes, agendas, and action-item trackers.
• Create and lead monthly departmental meetings.
• Serve as the department's Basketweave representative for Standardization.
• Support the review and update of BPDs, PFCMs, standardized work, and area documentation.
• Conduct audits in accordance with the Internal Audit Schedule for the Global Quality Manual.
• Promote the use of data and analysis to identify opportunities in cost, staffing, processes, and results.
• General Knowledge
• Global Manufacturing System (GMS) and BIQ IV.
• SAP and Power BI.
• CHIPS, GEPICS, GMSAT, and GSIP.
• Workday.
• Core Competencies
• Strong analytical and organizational skills.
• Ability to validate data and translate it into actionable information.
• Budget planning, cost tracking, and financial follow-up.
• Effective coordination across multiple functions and levels of the organization.
• Strong communication, presentation, and meeting-management skills.
• Ability to manage multiple priorities, follow up on commitments, and meet deadlines.
• Continuous-improvement mindset and commitment to standardization.
• High level of accountability, discretion, and attention to detail.
• Your Skills & Abilities (Required Qualifications): Bachelor's degree.
• Prior manufacturing experience.
• Work rotating shifts as needed.
• Onsite: This position requires the employee to work onsite on a full-time basis.
• Relocation: Eligible for relocation benefits.
• 

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.

Relocation benefits are available for candidates who qualify under company policy.

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