Strategy and Analytics Senior Lead

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Job Category

Operations

Job Details

About Salesforce

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Slack is looking for a strategic, results oriented Strategy and Analytics Lead to join the CSG Strategy & Analytics team.This person will partner with senior leaders across the Slack Customer Success organization to drive strategic initiatives that shape the growth trajectory of Slack’s Enterprise Business.

The Slack CSG Strategy & Analytics role will be focused on partnering with executives and cross-functional partners within Slack to drive large-scale impact and transformation across the GTM engine of Slack. This candidate will help lead and drive GTM initiatives while acting as an advisor to key post-sales executives within Slack.

The ideal candidate has strong strategic and analytical thinking combined with leadership skills to drive change. This candidate will demonstrate quick learning and an impressive history of driving results.  Most importantly, the candidate will drive, through strong relationships and excellent communication, alignment across executive teams and keep projects on track while embodying  the Salesforce and Slack’s key cultural tenets.

Responsibilities:

• Partner with post-sales leadership to deliver strategic projects that enable the business to execute its highest priority initiatives
• Leverage data to conduct in-depth analyses across areas of the business (e.g. customer segments / regions / product lines) to develop an understanding of key value drivers, identifying improvement areas and opportunities
• Act as the strategic thought partner to various members of the Success Leadership team, helping shape the post-sales strategy across the Enterprise business
• Serve as the connection across cross-functional teams in region and globally (including Customer Success, Sales, Product Management, Marketing, Business Development, and other internal groups, etc.), and facilitate collaboration towards achieving common goals and outcomes
• Basic Qualifications: 3-5 years of work experience at a management consulting firm, investment bank, private equity firm and/or Strategy & Ops technology company
• Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications:

• Experience leading large cross-functional teams through change management programs
• Ability to articulately present and debate recommendations at the executive level
• Experience with enterprise software or SaaS GTM strategy
• Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
• Experience with SQL and Salesforce reporting
• High-energy, team-first attitude: Motivated to work hard in a fast-paced, ever-changing environment to help our growing business
• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
• Accommodations
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.