Assistant Community Manager Affordable Apartment Community

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home.

What’s in it for you?

• Job Title: Assistant Community Director
• Salary: $24.00 - $28.00 hourly, depending on qualifications, education, and prior experience
• Schedule: Monday – Friday; 8am - 5pm
• Explore Antelope Valley Apartments: https://www.antelopevalleyipgliving.com/
• Job Description Summary

We are seeking a dedicated Assistant Community Manager to support the operations at Antelope Valley, a 120-unit tax credit and project-based apartment community in Lancaster, CA. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants.

This position requires strong organizational skills to support the property management team and foster a positive community environment.

How you will make an impact:

Represent Investment Property Group in a positive and professional manner at all times.

Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently.

Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings, as necessary.

Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience.

Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action.

Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action.

Meet with and respond to resident concerns, requests, and complaints.

Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.

Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Requirements

Qualifications & Requirements:

• 1+ years’ experience as an assistant manager at a multifamily community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant units and maintain high occupancy rates.
• A positive attitude.
• Must have a valid driver's license.

What Will Make You Stand Out:

Bilingual in Spanish and English is preferred but not required.