Audiovisual Production Technician I - Enterprise Physical Operations

Location

SAINT LOUIS, MO 63110

 Scheduled Hours

40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations.

Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

The Audiovisual Production Technician provides front-line technical support for audiovisual systems, multimedia technologies, and event support services across the WashU School of Medicine campus. This position assists with the setup, operation, maintenance, and troubleshooting of audiovisual equipment used in classrooms, conference rooms, auditoriums, collaborative spaces, and special events.

The Audiovisual Production Technician supports faculty, staff, students, and campus partners by helping ensure reliable audiovisual services for academic, administrative, research, and event-related activities. The role performs routine technical tasks, responds to service requests, and supports live events, recording, streaming, and videoconferencing while developing technical expertise in audiovisual production technologies.

Job Description

Primary Duties & Responsibilities:

Provide first-level technical support for audiovisual systems, presentation technologies, and multimedia equipment across campus facilities.

Assist with the setup, testing, operation, and breakdown of audiovisual equipment for meetings, lectures, conferences, educational programs, and special events.

Support classroom technology operations, including computers, projectors, displays, microphones, cameras, audio systems, and presentation software.

Perform basic troubleshooting and resolution of audiovisual hardware, software, and connectivity issues; escalate complex issues as appropriate.

Assist with lecture capture, video recording, media streaming, and hybrid meeting support under the direction of senior audiovisual personnel.

Support video conferencing and collaboration platforms through equipment configuration, testing, and user support.

Respond to service requests and technical support calls in a timely and professional manner while providing effective customer service to faculty, staff, students, guests, and event participants.

Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions:

Normal office environment.

Typical schedule is Monday - Friday 9:00 a.m. - 5:30 p.m. with occasional need for schedule flexibility based on needs of the department.

Physical Effort:

Typically sitting at a desk or table.

Repetitive wrist, hand or finger movement.

Ability to move to on and off-campus locations.

Equipment:

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Associate degree or combination of education and experience may substitute for minimum education.

Certifications /Professional Licenses :

No specific certification/professional license is required for this position.

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

• Education: No additional education unless stated elsewhere in the job posting.
• Certifications /Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: Audio-Visual Technology, Media Services, And Event Production (1 Year), Higher Education Or Related (1 Year)
• Skills: Adaptability, Apple Mac OS, Audiovisual Equipment, Audio Visual Installations, Camera Operations, Continuous Learning, Customer Service, High Accuracy, Interpersonal Communication, Lecture Capture, Live Event Filming, Microsoft Windows, Multimedia Presentations, Personal Initiative, Professional Integrity, Strive for Excellence, Teamwork, Technical Support, Technical Troubleshooting, Video Conferencing, Video Conferencing Software, Video Projection, Web Streaming, Working Independently, Written Communication
• Grade
• G08-H