Global Process Lead, Revenue Operations

About the job

The Revenue to Cash Operations (RCO) team manages Google's incoming cash transactions on a global basis and ensures that Google's incoming cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You will make processes more efficient and scalable, ensure the highest level of quality of our operations, and proactively minimize operational risk.

Within RCO, the Revenue Operations team manages a number of different functions: (1) global invoicing for Google’s entire product suite, (2) the intake of new product and FOP launches, expansions, acquisitions, and regulatory change that impact order-to-cash processes, (3) management of tax operations including onboarding, withholding, and reporting, and (4) billing modifications, refunds & disbursements, payments optimization, and AUP.

In this role, you will collaborate closely with stakeholders across Product, Engineering, Finance, Sales, and G&A to identify and implement solutions that will help Google grow its revenue. You will apply your operations expertise to manage efficient and scalable order-to-cash processes. You will also be responsible for ensuring processes are delivered with the highest level of quality and proper controls are in place to manage operational and financial risks.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $157000 - $227000 (USD) + 20% bonus target + equity + benefits

Learn more about

benefits at Google.

Responsibilities

• Define process requirements for revenue and cash operations, design for new products and systems implementation in collaboration with cross-functional teams.
• Lead the operational integration for revenue and cash operations of newly acquired companies in conjunction with our partners.
• Consult with product areas and global counterparts to understand operational environment and impacts of changes and issues. Drive proactive resolution of identified gaps, and effectively analyze data sets to test hypotheses and provide insights to influence decision making.
• Perform high level of operational process design and reengineering. Drive increase of productivity and efficiency across process areas while balancing risk and quality.
• Ensure tax, Sarbanes Oxley and local entity compliance. Ensure readiness on supporting new and existing functionality.

Minimum qualifications:

• Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
• 10 years of experience in management consulting, an operations-related function, or equivalent field, or 8 years of experience with an advanced degree in business, accounting, or finance.
• Experience managing multiple cross-functional projects, identifying and implementing process improvements, or experience supporting implementation or transformation projects.

Preferred qualifications:

• MBA or Master’s degree.
• Experience leading large, cross-functional projects and systems transformation initiatives, including identifying, assessing, and mitigating risks across revenue and payment operations.
• Experience with SAP and practical knowledge of Six Sigma, Lean, or related continuous process improvement methodologies.
• Strong business judgment, problem-solving capability, and communication skills with a proven track record of influencing leadership teams across product and finance.