Retail Store Manager

STORE LOCATION:

540 Assembly Row Suite 308

Sommerville, MA 02145

SALES

Partner with District managers on accomplishing store goals and maximizing performance.

Analyzes results and utilizes customer feedback to drive continuous store improvement.

Optimizes the consumer experience by leading in-store omni channel initiatives.

Drives and meets sales forecast and conversion plan goals.

LEADERSHIP

Creates and leads a high-performance culture through coaching and setting clear expectations that align with Reebok's Brand values.

Leads, recruits and onboards store associates.

Trains store associates on product stories as well as key selling tools as a way to drive overall store performance.

Ensures compliance with policies and procedures.

Creates a supportive and safe working environment for all associates and customers.

Coaches store associates on their sales goals.

STORE OPERATIONS

Ensures compliance with established store policies, procedures, and initiatives.

Manages store schedules and ensures compliance with guidelines and budgets.

Manages stockroom and replenishment procedures. Ensures compliance with federal and state guidelines.

Manages loss prevention as well as health and safety guidelines.

BRAND AMBASSADOR

Creates an environment that drives the Brand strategy, purpose and values.

Ensures visual merchandising and housekeeping standards are maintained consistently throughout the store.

Welcomes and engages with customers in a timely manner.

Provides exceptional customer service.

Manages the customer experience and drives continuous improvement plans that ensure customer satisfaction.

Requirements

• High School Diploma or General Education Degree (GED)
• Minimum 2 years of experience working in a customer focused retail environment.
• Minimum 2 years as a store manager or in a supervisor/manager role.
• Strong communication, relationship building and customer service experience.
• Experiencing driving sales targets and goals.
• Ability to stand, walk, lift and move up to 50 lbs. on a frequent basis.