Administrative Assistant for Housing & Homeless Services

Access Services is hiring a full-time Administrative Assistant to provide exceptional organizational support to all programs served in our Housing & Homeless Services division. This role will be a fully in office position working out of our offices in Fort Washington and Plymouth Meeting, PA. The Administrative Assistant for Housing & Homeless Services will support fiscal needs, customer service, scheduling, specialized project assistance, and give administrative support to housing managers.

The ideal administrative assistant will be a confident self-starter, able to efficiently organize and meet needs, with a kind, responsible, and helpful attitude.

Essential Responsibilities of the Administrative Assistant:

Enter all cash receipts into applicable systems.

Provide exceptional customer service toward all clients, visitors, and staff.

Answer phone inquiries and resolve complaints in a courteous, professional manner and aid as necessary.

Collect and assemble expenses and mileage, verify director signature and drop off FedEx packages on necessary days, if applicable.

Schedule conference rooms.

Maintain, order, and manage all office supplies and other inventory needs for the service line.

Ensure proper maintenance of office equipment.

Monitor training registrations, prepare training attendance forms for the facilitator, verify staff attendance with supervisors and check training forms for completeness.

Maintain petty cash receipts and ledger.

Utilize various office management software and spreadsheets to research and document projects, operations, and vendor invoices.

Enter information into electronic health record (Evolv) and run reports as needed or requested.

Requirements

Qualifications of the Administrative Assistant:

• The selected candidate must meet all qualifying and ongoing job criteria including background checks, physical examination, and a driving history record.
• Driving Requirements: A valid US driver’s license for at least two years, not including time with permit.
• No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period).
• Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.
• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.
• Education: High School Diploma or equivalency required
• Experience: One year of billing/accounting experience is required; three to five years of billing/accounting experience is preferred, including use of electronic health records is preferred.
• Proficiency in Microsoft Excel is required.
• Knowledge, Skills, and Abilities: Effective communication skills.
• Highly organized, detail oriented and efficient in completing tasks.
• Accurate record keeping skills.
• Strong understanding of electronic health record systems is preferred.
• Ability to handle multiple tasks efficiently and accurately.
• Strong problem-solving skills when investigating payment denials.

What You’ll Gain at Access Services

When you join our team, you’re not just getting a job, you’re stepping into a career with real support, growth, and impact. We offer a benefits package designed to meet you where you are in life.

Health & Security: Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disability protection and catastrophic sick leave. Access Services covers up to 88% of health premium with many employees paying less than $150/month.

Time to Recharge: Full-time employees start their first year earning up to nearly 6 weeks of paid time off (20+ PTO days plus 9 paid holidays), with even more time added as you grow your career with us.

Invest in Your Future: 401(k) with company match, tuition reimbursement program, and access to college tuition discounts.

Built into the Job: Mileage & Toll Reimbursement.

Support Beyond Work: Employee Assistance Program (EAP) with free, confidential resources for you and your family, including:

• Counseling and emotional support through in-person, telehealth and text therapy
• Financial and legal guidance
• Grow With Us: Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs.
• Access Services is an Equal Opportunity Employer.