Principal Product Manager

Overview

Businesses are entering a new era where AI agents can move beyond answering questions to understanding, reasoning over, and acting on real business work. Business applications contain much of the data, processes, business logic, and operational context that make that possible.

We are looking for a Principal Product Manager, Application Intelligence to help define this emerging product area. The initial focus of this role will be defining how we help customers understand how their business processes operate, identify improvement opportunities, and turn those insights into measurable business outcomes through people, applications, and AI agents.

This role is highly cross-functional, spanning Business Applications, Work IQ, enterprise data and connectors, process intelligence, and agentic experiences. The right candidate will work backwards from customers to define the product strategy, experiences, and platform capabilities needed to make Application Intelligence a foundational part of how people and AI agents interact with business systems.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Define the product strategy and roadmap for emerging Application Intelligence experiences and capabilities.
• Work backwards from customers to identify high-value business problems and translate ambiguous needs into validated product opportunities.
• Own requirements, user journeys, and end-to-end experiences spanning application and process discovery, analysis, insights, recommendations, and agentic actions.
• Partner with engineering, design, and research to rapidly prototype and validate new experiences with customers before scaling investment.
• Define success metrics, experimentation plans, and proof points that determine whether we scale, iterate, or stop an investment.
• Determine how business data, application context, process signals, enterprise context, and agent capabilities come together across Microsoft products and platforms.
• Make product and platform boundary decisions that create reusable intelligence capabilities rather than one-off solutions.
• Influence roadmap and dependencies across Business Applications, Work IQ, Agent 365, and partner teams to deliver coherent end-to-end customer outcomes.
• Develop a strong point of view on how Application Intelligence changes business applications and enables AI agents to understand and improve how organizations operate.
• Communicate product strategy, customer evidence, tradeoffs, and results to senior leadership, customers, and partners.

Qualifications

• Required Qualifications: Bachelor's Degree AND 8+ years experience in product/service/program management or software development
• OR equivalent experience.
• Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 12+ years experience in product/service/program management or software development
• OR equivalent experience.
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• Experience defining a new product area from ambiguous customer needs, testing hypotheses through prototypes or pilots, and using evidence to scale, redirect, or stop an investment.
• Experience defining and launching complex enterprise software, platform, or AI-powered products.
• Experience working with enterprise applications, business processes, data platforms, developer platforms, or related technologies.
• Experience defining products that span data, applications, workflows, and AI or agent experiences.
• Experience defining sufficient to partner closely with engineering on enterprise data, integration, extensibility, AI agents, and application architecture.
• Technical depth sufficient to make difficult product and platform-boundary decisions in ambiguous environments.
• Demonstrated ability to influence senior stakeholders and distributed teams across organizational boundaries.
• Solid customer instincts and experience using qualitative and quantitative evidence to make product investment and prioritization decisions.
• #AGENT365 #CAP

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.