Plumbing Sales Specialist

About Bell Bros:

At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

Job Overview:

The Plumbing Sales Specialist generates and secures plumbing sales through various leads, ensuring customer satisfaction and company growth. This position involves accurate job bidding, maintaining strong customer relationships, and meeting sales quotas. The role reports to the Install Manager and requires working closely with field technicians and supervisors.

Key Responsibilities

• Sales Generation: Conduct outside sales to both club and non-club customers, focusing on the Plumbing Safety Inspection and sewer/ drain department.
• Brand Representation: Serve as a brand ambassador, maintaining a professional demeanor and adhering to company policies while operating company vehicles.
• Job Management: Monitor plumbing repair, sewer and re-pipe jobs daily to ensure they progress as planned and meet contractual timelines.
• Collaboration: Work closely with Field Drain Techs, Sewer Supervisors, PSI technicians and Sales Coordinators to provide accurate solutions and meet customer and company objectives.
• Customer Relations: Resolve contractual and job performance concerns with customers and Supervisors, maintaining a customer-oriented focus.
• Technical Skills: Demonstrate knowledge of general plumbing, camera operation, drain issues, and installation methods using standard tools and equipment.

Qualifications and Skills

• Minimum of 2 years of residential plumbing experience.
• Solid understanding of plumbing concepts, water distribution, and disposal systems.
• Ability to follow oral and written directions.
• Strong communication and customer service skills.
• Friendly, approachable, and capable of promoting a positive company image.
• Team-oriented with a willingness to support all areas of the business.
• Analytical, focused on quality, and results-driven.
• Physically capable of handling workload requirements.
• Clean driving record and valid driver's license.
• Successful completion of pre-employment screenings and physical examinations.
• Physical Demands
• Regular sitting, handling, feeling, and typing.
• Frequent communication through talking and listening.
• Occasional standing, walking, stooping, kneeling, crouching, or crawling.
• Ability to lift and move up to 25 pounds.
• Specific vision abilities, including close, distance, peripheral vision, depth perception, and focus adjustment.