Senior Product Manager, SMB Platform

About the Role

Join a product team building a financial platform for small businesses. You will lead customer-facing experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily.

What You'll Do

• Own the roadmap for customer-facing AI features, applying automation and LLM-driven workflows to customer needs while balancing usefulness, accuracy, privacy, and risk.
• Improve the customer journey from signup through activation and ongoing engagement.
• Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.
• Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.
• Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.
• Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

What We're Looking For

• 5 or more years of product management experience, ideally in fintech, small-business financial products, or another data-driven product environment.
• Familiarity with modern discovery channels, including SEO, AEO and LLM-driven search, organic, affiliate, and content.
• A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.
• Experience using experimentation and metrics to inform product decisions, and comfort collaborating across disciplines.