Parts Account Manager

For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.

If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.

• Parts Account Manager
• Reports to: Parts Manager
• FLSA Status: Exempt
• The Opportunity

We are a fast growing manufacturer’s rep firm that represents commercial HVAC products. Along with our core business we have a Service and Warranty division and a Parts Division. We are currently seeking a Parts Account Manager position responsible for the promotion and sale of our manufacturer line related to the Parts business. In partnership with all business streams you will build and manages long term customer relationships with your customers, accounts and the manufacturers.

Using outstanding customer service this position will also be responsible for ensuring customer satisfaction and retention.

Responsibilities

• Identify parts sales opportunities with new and existing customers
• Build partnering relationships with customers and individuals responsible for making purchasing decisions
• Develop multiple relationships with key players in customer operations
• Actively manages sales growth plans for assigned accounts
• Visit and support customer accounts
• Manage multiple, ongoing opportunities focused on selling OEM and aftermarket parts & supplies
• Follow up to ensure customer satisfaction
• Actively make customers aware of product offerings and promotions
• Attending or hosting sales related entertainment and events, occasionally outside normal business hours
• Possess knowledge of all vendor lines and be able to demonstrate and discuss with customers
• Work on a team with and supports the Parts Department
• May provide backup support for inside sales / counter sales
• Regular travel requirements with some overnight travel
• The Required Profile
• Bachelor’s Degree in Business or related field and four to six years of parts sales related experience; or equivalent combination of education and experience.
• Heating Ventilation Air Conditioning, Construction or Parts industry experience is a plus.
• Excellent initiative, and interpersonal communications skills and a demonstrated ability to influence others.
• Strong PC skills in Microsoft Office 2007 including Word, Excel, PowerPoint, and Outlook.
• Other Skills/Abilities
• Language Skills
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Reasoning Ability
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.
• Environmental Requirements
• Will be required to work in an office environment and possibly, occasionally in the field.
• Physical Demands
• While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
• Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.  Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
• Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.