Assistant General Manager

Are you ready to take the lead at one of our thriving dining establishments? Join LV Petroleum as the Assistant General Manager for Applebee's at our Grandview travel center! We’re on the lookout for an enthusiastic, engaging leader who excels in creating a remarkable dining experience and inspiring their team to deliver excellence.

About the Role:

As the Assistant General Manager, you will have the opportunity to shape the success. Your primary responsibility will be to oversee daily operations, ensuring our guests enjoy delicious meals and exceptional service. You’ll foster a vibrant and motivated team, ensuring that everyone's contribution shines through in the experience we offer.

Key Responsibilities:

• Guest Experience: Create a welcoming environment by ensuring that every guest is greeted with warmth and receives top-notch service throughout their visit.
• Team Leadership: Recruit, train, and develop your team, providing them with the tools and support they need to succeed and grow in their roles.
• Operational Excellence: Maintain high standards in food quality, safety, and cleanliness, ensuring that Miss J's Cafe operates smoothly and efficiently at all times.
• Financial Performance: Manage budgets, track expenses, and maximize profits, while analyzing financial reports to identify opportunities for improvement.
• Menu Management: Collaborate with culinary staff to enhance our menu offerings, introducing seasonal items, and ensuring consistency in food presentation and quality.
• Marketing and Promotions: Implement strategies to attract new customers and engage with the local community through exciting events and promotions.

Requirements

Qualifications:

• Experience: 3+ years of management experience in a fast-paced restaurant or cafe environment.
• Leadership Skills: Proven track record of successfully leading and developing a diverse team.
• Customer Focus: A strong commitment to providing exceptional guest experiences and the ability to handle customer feedback positively.
• Financial Acumen: Good understanding of restaurant financials, budgeting, and cost control measures.
• Problem-Solving: Ability to assess challenges quickly and implement effective solutions.
• Communication Skills: Excellent verbal and written communication skills to engage with guests and team members effectively.
• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.