Warehouse Assistant Manager - LAX HUB

Assist the Warehouse Manager in overseeing daily warehouse operations, including sorting, loading, unloading, and inventory handling, while ensuring compliance with company policies and operational standards.

Support the implementation and enforcement of quality assurance procedures to maintain operational accuracy and efficiency.

Monitor daily operational performance, identify areas for improvement, and assist in implementing corrective actions.

Supervise warehouse activities to ensure smooth workflows, consistent productivity, and timely completion of tasks.

Assist in conducting daily operational meetings, tracking KPIs, and reviewing team performance.

Support employee recruitment, onboarding, scheduling, and daily workforce management.

Provide training, coaching, and guidance to warehouse staff to improve productivity, safety, and service quality.

Assist in coordinating regional fleet operations, task assignments, resource allocation, and cost control.

Identify opportunities to optimize warehouse processes, package handling procedures, and overall operational efficiency.

Collaborate with internal departments, delivery partners, and external vendors to ensure seamless daily operations.

Handle daily operational issues, resolve escalations, and support emergency response procedures.

Support the Warehouse Manager in achieving operational targets and maintaining a safe, organized, and efficient warehouse environment.

Requirements

• Minimum of 2 years of hands-on experience in sorting warehouse operations, preferably in the logistics, express delivery, or last-mile delivery industry.
• Fluency in both English and Mandarin Chinese is required, with strong verbal and written communication skills.
• Previous experience in warehouse team supervision, shift coordination, or operational management is preferred.
• Strong understanding of warehouse sorting processes, package handling, loading and unloading procedures, and daily operational workflows.
• Ability to monitor operational KPIs, analyze performance data, and implement process improvements to enhance efficiency and accuracy.
• Strong leadership, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work flexible hours, including weekends and holidays, based on operational needs.
• Ability to work effectively under pressure and respond promptly to unexpected operational challenges.