Closing Support Specialist

About The Role

The Closing Coordinator is responsible for clearing assigned tasks, meeting daily production expectations, and supporting Escrow Officers and the Processing Department by handling the transactional and administrative work that surrounds a closing.

Responsibilities include closing scheduling and notary coordination, HOA certificate and tax certificate ordering and follow-up, Bring-to-Date orders, survey status follow-up, lender title request follow-up, title commitment delivery, document collection and preparation, funding authorization support, Commission Disbursement Authorization follow-up, and other closing-readiness activities.

What You’ll Do

• Work assigned SoftPro queues to completion, one queue at a time, in the priority order established by the Closing Supervisor, with closing date driving exceptions.
• Send ETA's wire instructions to lenders and buyers only through ETA's approved secure delivery method and record delivery in SoftPro.
• Send and collect the Buyer Information and Vesting Form and other buyer-completed documents, following up until the file is complete.
• Track receipt of the lender closing package and flag missing or late items to the Escrow Officer.
• Assist Escrow Officers with document preparation and organization for closing.
• Assist Escrow Officers with submitting required closing documents to the lender for funding authorization and track outstanding lender requirements through approval.

Requirements

• High School Diploma or equivalent required.
• At least 1 year of clerical experience preferred.
• Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. SoftPro experience preferred.
• Actively Work as a Funder