Administrative Assistant III

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.

This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Support 6-8 Bands 2&3 employees with minimal indirect support for their direct reports

Communicate and interact with all levels of the Bank of America including senior executives across other business lines and support partners

May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and Judgment.

• Manage multiple objectives, projects or activities all at once
• Perform diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence
• Proactively manage executive calendar, key deadlines, delivery commitments, routines
• Coordinate schedule for executive to maximize time and create efficiencies; proactively anticipate issues/challenges
• Phone coverage, travel scheduling for both domestic and international travel and expense processing, invoice processing where needed
• Assist in organizing and executing All Hands/Staff Meetings
• Maintain email distribution groups / Update orientation slides and org chart monthly
• Assists with on-boarding of employees and contractors as well as coordinating employee events

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems
• Required Qualifications: 3-5 years of experience providing administrative support at the senior management level
• Significant time management, multi-tasking and prioritization skills• Highly organized with strong attention to detail
• Ability to work effectively under pressure and time constraints• Strong written and verbal communication skills, ability to interface with Senior Executives
• Advanced skills in Outlook and other MS Office programs (Teams, Excel, Word, PowerPoint, OneNote, Visio)
• Experience using CoPilot and other AI tools
• Knowledge of Bank of America systems including:  Workday, Concur, GEP Smart, TechDirect, Flagscape, ACR, ARM, etc.• Concur or similar experience processing travel and expenses
• Skills: Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Adaptability
• Collaboration
• Event Planning
• Office Administration
• Problem Solving
• Facilities Management
• Oral Communications
• Recording/Organizing Information
• Research
• Written Communications
• Shift: 1st shift (United States of America)
• Hours Per Week: 40