Warehouse Department Head

Lead a small team of warehouse technicians and temporary labor to ensure rental equipment is pulled, staged, inspected, tested, and ready for shipment on time. Oversee daily workflow, quality control, equipment tracking, and department organization while coordinating staffing needs, equipment damage, and supply shortages with the Warehouse Manager. Train and support team members, maintain a clean and safe work environment, and ensure daily deadlines and operational standards are consistently met.

Responsibilities

• Lead a small team of warehouse technicians and temp labor, reporting to the Warehouse Manager
• Assign daily work for pulling, staging and quality control (QC) of rental equipment
• Make sure orders are pulled, staged and ready on schedule
• Ensure equipment is cleaned, inspected and tested before it goes out on rental, and flag damaged gear for repair
• Scan equipment with handheld scanners and keep barcode and RFID tags in good condition
• Attend the daily afternoon meeting and raise any orders at risk or staffing needs
• Report equipment and supply shortages to the Warehouse Manager
• Keep the work area clean, organized and safe
• Train and support new team members
• Help with inventory counts as needed

Requirements

• Experience leading or training others in a warehouse, shop or production environment
• Comfortable using computers and handheld scanners
• Organized, detail-oriented and able to work to daily deadlines
• Reliable, with clear communication and a team-first attitude
• Able to lift heavy equipment and work on your feet in a warehouse setting

Preferred Qualifications

• Experience in the AV, live production, lighting or entertainment industry
• Familiarity with lighting control and power equipment such as consoles, data and power distros, and dimmers
• Familiarity with truss, chain motors and rigging hardware