Director, QA Engineering

We are seeking a Director of Quality Engineering to lead our manual and automated software testing teams. This role will be responsible for developing our overall testing strategy, reducing software risk, and ensuring our testing efforts are producing meaningful results.

Responsibilities include:

• Develop a deep understanding of our products, client workflows, and application architecture to ensure testing reflects how our software is actually used.
• Develop testing strategies aligned with business impact and application risk.
• Evaluate the effectiveness of manual and automated testing.
• Establish meaningful quality metrics and use them to identify areas for improvement.
• Measure and communicate release readiness and production quality.
• Integrate reliable automated testing into CI/CD.
• Ensure production defects are investigated and used to improve future testing.
• Determine the appropriate balance of manual, exploratory, and automated testing.
• Lead, mentor, and develop manual QA and automation team members.
• Work with Engineering and Product teams to identify risks and improve software quality.
• Continuously evaluate and improve the team’s processes, capabilities, and results.
• The Director is ultimately accountable for the effectiveness of our testing strategy, developing strong product knowledge throughout the team, and demonstrating that our quality efforts are reducing risk and improving our ability to release software reliably.

Requirements

• 3+ years experience software QA or quality engineering experience, including leadership experience.
• Experience managing manual and automated testing teams.
• Strong understanding of risk-based testing and software quality strategy.
• Experience developing and evaluating automated testing strategies.
• Experience integrating automated tests into CI/CD.
• Experience establishing and using software quality metrics.
• Ability to analyze production defects and identify weaknesses in testing strategy.
• Strong technical, analytical, leadership, and communication skills.
• Experience working closely with Engineering, Product, and DevOps teams.
• Experience with enterprise SaaS,.NET, SQL Server, Cypress or similar automation frameworks, and organizations working toward continuous delivery is preferred.