Order Entry Clerk

Job Description:

The Order Entry Clerk is responsible for receiving and entering customer orders.  The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

• Duties and Responsibilities
• Receive, enter and process customer orders
• Process scrap orders
• Disposition and distribution of denied warranties and customer approved orders
• Daily log updates
• Production reporting
• Assist with training as needed
• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
• Sort and distribute incoming product
• Ship confirmation of orders
• Assist with denied warranties as needed
• Practice 5S and safety
• Take appropriate corrective action for continuous quality improvement and customer satisfaction
• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
• Physical Demands
• Repetitive motion
• Must be able to lift up to 30 pounds

Education and Experience Requirements:

• High School or GED diploma required
• Proficient in Microsoft Office
• Basic math and computer skills required
• Excellent 10 key and typing skills