Senior Manager of Quality Control

MAJOR FUNCTION:

• 1. Maintains quality management system in compliance with ISO/TS 16949 requirements and customer specification
• 2. Monitors standards of the organization or quality process
• 3. Manages current process improvement and new process development
• 4. Develops plans for annual internal and external QMS audit plans
• 5. Trains internal auditors, department specialists/team members

ESSENTIAL FUNCTIONS:

• 1. Conducts and completes internal audits based on annual internal audit schedule
• 2. Manages 2nd and 3rd party quality system audits
• 3. Supervises the department team members
• 4. Manages financial information
• 5. Leads quality innovation activities (setting up goal/periodic monitoring, etc.)
• 6. Develops quality strategy planning
• 7. Controls failure cost (internal failure cost/field claims/customer downtime cost, etc.)
• 8. Forecasts field quality issue trends
• 9. Develops annual business plan, management review, financial reports
• 10. Review and approve department documents
• 11. Monitors and resolves internal and external customer concerns
• 12. Develops corrective action plan for customer claims, 13. Performs other duties as assigned

ADDITIONAL RESPONSIBILITIES:

1. Performs other duties as assigned

Requirements

• PREREQUISITES FOR THE JOB: 1. Bachelor’s degree or above in engineering field and 12years related field experience required
• 2. Five years of process improvement experience required
• 3. ISO/TS 16949 Internal Auditor certification required
• 4. SPC, MSA, FMEA, Control Plan, fixture planning experiences required
• 5. Proficiency in Window Excel, Power Point, Word, CAD required
• 6. An individual must demonstrate strong supervisory, interpersonal, communication skills
• 7. Capability to perform multi-tasks
• Personal Characteristics: 1. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
• 2. Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible.
• 3. Good reasoning abilities. Sound judgment.
• 4. Good communication skills.
• 5. Resourceful and well organized.
• 6. Participative management style—advocate of team concept.
• 7. Ability to establish credibility and be decisive—but is able to recognize and support the organization's preferences and priorities.
• 8. Results and people oriented, but have sound judgment—ability to balance other business considerations. Service oriented, but assertive/persuasive.
• Organizational Relationships: 1. Accountable to the Top Management of the organization for all phases of activities.
• 2. Advises, consults, and coordinates with: a. Senior Management:
• b. Middle Management and Supervisors, Team Leaders and Team Members as needed