Property & Casualty Supervisor

Pay Range:

$37.66/hr. - $48.95/hr. | $78,326 - $101,824 annual compensation

Job Posting Closing on:

Monday, October 26, 2026

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Workdays & Hours:

Monday – Friday 8am – 5pm; Some evening/weekend work required.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Public Administration, Finance, Risk Management, or a related field
• Four (4) years of responsible experience in property and casualty claims handling, claims investigation and resolution, regulatory compliance, risk management, or a related field
• Three (3) years of administrative and supervisory experience
• Valid Texas driver’s license
• Possession of and ability to maintain a valid Property and Casualty or Multi-Lines Adjuster License issued by the Texas Department of Insurance at the time of hire

Preferred Qualifications:

• Six (6) or more years of property and casualty claims, risk management, or related experience, including supervisory or lead experience
• Experience with public-sector or self-insured property and casualty programs, including complex claims, litigation coordination, and regulatory compliance
• Experience using claims management systems and analyzing claims-related financial activity, reports, trends, and reserving practices
• Professional risk or insurance certification such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), or Associate in Claims (AIC)
• The Property & Casualty Supervisor job responsibilities include: Supervising and leading claims adjusters by assigning and prioritizing workloads, conducting performance evaluations, providing training and technical guidance, and supporting hiring, disciplinary, and workforce planning activities
• Reviewing, assigning, and monitoring property and casualty claims to ensure timely, accurate, consistent, and compliant handling; conducting claim audits and reviewing reserving practices
• Resolving escalated or sensitive claims, customer complaints, and disputes, and coordinating with the City Attorney’s Office on claim evaluations, litigation matters, and dispute resolution
• Identifying and implementing process improvements to strengthen operational efficiency, workflow consistency, internal controls, and customer service
• Preparing and reviewing claims-related operational and financial reports; overseeing documentation, policy and procedure development, audit support, and regulatory compliance
• Collaborating with City departments, Legal, Finance, external agencies, vendors, and other partners to address risk management issues and improve service outcomes
• Assisting with contract, insurance requirement, and certificate of insurance reviews to support appropriate risk transfer and mitigate operational and financial risk
• Monitoring claims-related expenditures and program activity, supporting budget and resource planning, vendor coordination, staff training, loss prevention initiatives, and continuity of daily operations in the absence of the Property & Casualty Manager
• Working Conditions and
• Physical Demand
• Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing and balancing.
• Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
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• Conditions of Employment
• The City of Fort Worth is proud to be an Equal Employment Opportunity employer.  It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
• The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
• Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.