Manager, Car Wash Operations

What You’ll Do

• Lead the Team. Drive Results. Deliver an Exceptional Customer Experience.
• Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee the daily operations of our high-volume car wash facility. This leadership role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and is passionate about operational excellence and outstanding customer service.
• As Site Manager, you will be responsible for maximizing site performance, developing your team, and ensuring every customer leaves having had a great experience.
• A day in this role may include: Lead and supervise all daily site operations including staffing, scheduling, coaching, and performance management
• Ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times
• Optimize workflow and vehicle throughput to minimize wait times and enhance customer experience
• Deliver best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally
• Execute sales initiatives and membership growth strategies to drive revenue and customer retention
• Monitor inventory levels and coordinate ordering of chemicals, parts, and operational supplies
• Enforce all safety procedures and regulatory compliance standards
• Review operational reports, KPIs, and financial metrics to improve site performance
• Partner with senior leadership to execute site-specific goals and business initiatives
• Resolve employee and customer conflicts effectively to maintain a positive, productive environment
• Core Competencies
• Problem Solving & Decision Making
• Team Leadership & Collaboration
• Customer-Centric Mindset
• Results-Driven Execution
• Safety & Operational Compliance

Preferred Qualifications

• (Experience and skills that will help you succeed in this role)
• Leadership experience in a supervisory or management role (car wash, automotive, retail, or service industry preferred)
• Ability to lead, motivate, and develop a high-performing team
• Strong organizational, communication, and multitasking skills
• Customer-first mindset with a commitment to delivering exceptional service
• Working knowledge of car wash equipment, maintenance practices, and safety standards is a plus
• Proficiency with Microsoft Office and basic operational software systems
• High School Diploma or equivalent
• Minimum Requirements
• (Must meet all the following to be considered)
• At least 18 years of age
• Ability to work up to 50 hours per week, with additional hours as business needs require
• Flexible availability to cover shifts at the location such as evenings, weekends, and holidays if needed
• Required to work at least one weekend day
• Open availability based on the operational needs of Golden Nozzle
• Physical Requirements
• Ensure physical maintenance, safety, cleanliness, and overall appearance of all store facilities
• Ability to lift, carry, and hold up to 50 lbs.
• Ability to work outdoors in temperatures ranging from -10°F to 100°F
• Must be able to stand, walk, and move around vehicles for extended periods of time
• Why Join Golden Nozzle?
• Competitive pay + performance incentives
• Leadership development and advancement opportunities
• Fast-paced, team-oriented environment
• Opportunity to make a direct impact on site success and customer satisfaction
• Apply today to lead a dynamic team and grow your career with Golden Nozzle Car Wash!
• Benefits: Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.
• Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.