Associate Marketing Manager

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As an Associate Marketing Manager you will oversee the agent experience related to regional marketing requests by leading a team of Marketing Advisors to provide best in class agent support. As a leader on the Marketing team you will work closely with other Marketing Leadership to progress against OCRs and other key metrics, and ensure day to day operations run smoothly in support of our agents.

You will ensure that your team is delivering a great customer experience from driving marketing strategies that grow our customer’s business, to delivering on high-level marketing requests, and more. You’ll develop a nuanced understanding of agents’ businesses and marketing needs and will work closely with senior Compass leadership to continuously improve our agent resources and offerings.

Please note: this role is 100% in-office. There is flexibility to work out of any office in the San Fernando Valley and Conejo Valley (including Santa Barbara, Calabasas, Westlake Village, Sherman Oaks, and surrounding areas).

Key Responsibilities

• Responsible for hiring, managing, and retaining a top-notch team of Marketing ICs that effectively, efficiently, and intelligently handles all regional marketing needs for our customers
• Mentor and elevate the skill-set of your team across marketing disciplines, and to best serve our customers
• Coach your team to make sure their strategies are driving to business growth for our agents, the recommended tactics are sound, and drive efficiencies with the project management workflow
• Advise Marketing Leadership by surfacing customer and team feedback, lessons learned, and proposed strategies to meet business goals
• Supports in maintaining the policies and procedures for day-to-day marketing operations in partnership with Marketing Leadership
• Monitor progress against OCRs and key success metrics in partnership with their Marketing Leadership; strives to continuously drive improvements and escalate concerns to ensure the right actions are taken to course correct when necessary
• Build and maintain strong relationships with cross-functional leaders and stakeholders to align priorities, solicit feedback, and manage expectations; use these partnerships to advise senior leadership on agent, employee, and organizational needs.
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
• Job Skills & Requirements
• 5-7 years previous experience in a marketing or branding role; agency and creative production experience preferred
• 2-3 years of people management experience with a proven track record building and scaling teams
• Excellent communication and presentation skills and acute attention to detail, allowing you to think big, adapt quickly, and act fast
• Expert-level understanding of marketing strategy and planning with the ability to identify the right tactics across a multitude of marketing channels (print, digital, social, content, direct mail, video, paid media, etc)
• Possesses the ability to establish credibility with key decision-makers and influencers
• Skilled communicator with great interpersonal skills, ability to build and manage relationships
• Great listening skills, connect well with others, and empathetic of the stakeholders’ and customers’ pain points
• Adept project manager; impeccable time management and prioritization skills
• Experience working in real estate marketing, and/or at a luxury brand is a big plus
• Proficient in Apple Office Suite, and Google Suite products
• Working knowledge of top social media platforms including Facebook, Instagram, & YouTube, and their ad platform (i.e Facebook Ads Manager)
• Proficient in Adobe Suite products (Indesign, Photoshop, etc.) is a plus
• Experience with Workfront project management software is a plus