Yard Service Professional

Ewing Outdoor Supply

18421 W. McDowell Rd.

Goodyear,AZ 85395

**$18- $$$ DOE**

Ewing Outdoor Supply looking for a Yard Customer Associate to provide excellent customer service at our Goodyear, AZ.

You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation. The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities, can hustle and be a great team fit.

Interested parties apply below and let us see if you are a fit on our team and in our family.

• **Preferred consideration for**
• Heavy equipment/loader experience
• Bilingual (English/Spanish)

Responsibilities

• Go the extra mile to engage customers (including assistance in the materials yard)
• Greet and direct customers
• Assist customer in the yard with orders and identification
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Cross-sell products
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Ask for feedback on provided services and resolve clients’ complaints
• Inform customers about new products and services
• Loading Materials in customer vehicles with efficiency and extreme care
• Keep updated records of inventory and activity logs
• Comply with company policies and legal guidelines
• Help maintain a safe and orderly environment of the facilities

Requirements

• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Valid driver’s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• Bonus Points for the Following*
• Bilingual (English & Spanish)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
• Knowledge of landscape materials yard inventory stocking procedures
• Attention to detail and familiarity with industrial equipment
• Excellent physical condition and coordination