Enterprise Partner Manager

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

At Yotpo, we help brands create stronger customer relationships and drive growth through innovative eCommerce solutions. As an Enterprise Partner Manager on our Partnerships team in NA, you’ll play a critical role in expanding Yotpo’s reach across the region through our most strategic agency and systems integrator (SI) partners.

You’ll own key commercial relationships, build joint growth strategies, and work cross-functionally to drive partner-sourced and partner-influenced pipeline and revenue across NA. This is a high-impact role for someone who knows how to turn strong relationships into meaningful business outcomes and thrives at the intersection of partnerships, sales, and a rapidly evolving eCommerce ecosystem.

Why Join Us

Own high-impact NA partnerships:

Manage a portfolio of strategic agency and SI partners across the region and directly influence pipeline, revenue, and growth.

Shape our regional partner strategy:

Help define how Yotpo scales through the NA agency and SI ecosystem, identifying opportunities to deepen existing partnerships and build new ones.

Work at the center of growth:

Collaborate closely with Account Executives, Solutions teams, and other cross-functional stakeholders on strategic sales opportunities across NA.

Build a powerful regional network:

Develop trusted relationships with agency leaders, commerce experts, and decision-makers across the NA ecosystem.

Grow with the function:

Help build and scale partner programs, processes, and operating models while expanding your own scope and leadership as the business grows.

Stay ahead of eCommerce and AI:

Work with partners and customers navigating the rapidly evolving commerce landscape and the impact of AI on how brands engage, market, and sell.

Key Responsibilities

• Own the commercial relationship with a portfolio of top agency and SI partners across NA, driving partner-sourced and partner-influenced pipeline and revenue against defined targets.
• Build relationships across every level of each partner—from strategists and delivery teams to agency and practice leadership—and serve as their primary point of contact at Yotpo.
• Build and execute joint business plans with each partner, including target account mapping, referral goals, and a consistent operating cadence through QBRs, pipeline reviews, and planning sessions.
• Partner with Account Executives and Solutions teams on complex sales opportunities, bringing partners into opportunities at the right moments with clear roles and seamless handoffs.
• Train and enable partners on Yotpo’s products, positioning, and processes so they can confidently recommend and implement Yotpo for their clients.
• Expand Yotpo’s reach across agency and SI networks within the broader NA commerce ecosystem.
• Identify opportunities to deepen strategic partnerships, increase partner engagement, and create new sources of growth across the region.
• Share regional market insights and partner feedback with internal teams to help inform Yotpo’s go-to-market strategy and continued growth in NA.
• Ability to travel to conferences, in-person engagements, and events 25% of the time.
• Required Skills
• 5+ years of partner, channel, agency, or business development experience in a client-facing role, with a proven track record of hitting revenue targets.
• Direct experience working with eCommerce agencies and/or systems integrators, ideally at a MarTech SaaS company, commerce platform, or agency.
• A track record of driving revenue through partners—including pipeline you built, deals you influenced, and relationships that outlasted any single transaction.
• Proven ability to build trusted relationships with senior stakeholders and decision-makers.
• Strong commercial instincts and comfort navigating multi-party deal dynamics, including knowing when to lead, when to influence, and when to let the partner lead.
• AI fluency: you use AI tools regularly to research, plan, and move faster, and can speak credibly about how AI is changing eCommerce.
• Excellent presentation, communication, listening, and negotiation skills.
• A collaborative approach and the ability to thrive in a fast-moving, matrixed, and sometimes ambiguous environment.
• A proactive, adaptable mindset with a strong sense of ownership and a willingness to roll up your sleeves to get things done.
• Nice to Have: Experience working with enterprise customers or navigating complex enterprise sales cycles.
• Experience in the Shopify Plus, Salesforce Commerce Cloud, or Adobe Commerce partner ecosystems.
• Prior experience working at an eCommerce agency or systems integrator.
• Experience as an early member of a partner function, helping build and scale the team, programs, or operating model.
• An established network of agency, SI, or eCommerce ecosystem relationships across NA.
• Experience working across multiple NA markets and familiarity with the region’s diverse commerce ecosystem.
• If you’re excited by the opportunity to build strategic partnerships, influence growth, and help shape how brands across NA navigate the rapidly evolving world of eCommerce, we’d love to hear from you.
• At Yotpo, we value collaboration, ownership, curiosity, and continuous growth—and we’re building a team where different perspectives and experiences make us stronger. Join us and help shape what’s next.

About Yotpo US:

100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.

100% coverage of employee dental + vision premiums.

Comprehensive life and disability insurance.

Flexible Time Off (FTO) policy, sick time, and paid holidays.

Equity in options.

Company sponsored 401K matching.

Pre-tax Commuter and Healthcare benefits.

Comprehensive paid leave for new parents and Dependent Care FSA.

Individualized career development, rewards and recognition.

Wellness and philanthropic programming and events.

NYC-based team members work in a hybrid capacity, going into the office 3 days per week.