Sales Development & Account Operations Coordinator - Power Electronics

ABOUT DIGITAL POWER

Digital Power Corporation (“Digital Power”), a wholly owned subsidiary of TurnOnGreen, Inc., designs, develops, and manufactures highly engineered, high-performance power conversion systems and solutions for mission-critical applications in demanding operational environments.

For more than 50 years, Digital Power has provided standard and custom power solutions to global customers across the defense and aerospace, medical and healthcare, telecommunications, industrial, and OEM markets. Digital Power works closely with customers and partners to engineer advanced power solutions focused on customization, performance, and reliability. Digital Power is headquartered in San Jose, California.

Position Summary

Digital Power is seeking an organized, responsive professional to support customers from initial inquiry through quotation, order fulfillment, and ongoing account service. The role combines inside sales, account management, sales administration, and account reconciliation and requires consistent follow-through across technical, commercial, and scheduling details.

Key Responsibilities

• Respond promptly to inbound leads and conduct targeted outbound outreach to prospective OEM, defense, medical, industrial, telecommunications, and channel customers.
• Qualify opportunities by identifying applications, technical requirements, forecast volume, pricing, purchasing authority, schedule, and next steps.
• Schedule and support discovery calls, technical reviews, facility visits, and follow-up meetings with sales, engineering, and leadership personnel.
• Prepare and track quotations, proposals, nondisclosure agreements, supplier forms, samples, and customer correspondence.
• Serve as a reliable point of contact for assigned customers, manufacturers' representatives, distributors, and channel partners.
• Coordinate with engineering, operations/production, quality, supply chain to support orders, delivery schedules, qualifications, forecasts, and issue resolution.
• Track design-in activity, samples, customer qualifications, recurring production needs, and opportunities to expand accounts.
• Reconcile customer and transaction information across Oracle NetSuite and related records, including quotations, purchase orders, sales orders, invoices, payments, commissions, and forecasts.
• Maintain accurate CRM and ERP records and provide concise weekly updates on pipeline progress, customer commitments, overdue actions, risks, and management decisions needed.

Requirements

• At least two years of experience in inside sales, sales support, business development, account management, sales operations, order administration, or a related B2B role.
• Strong professional communication, organization, follow-up, and attention to detail.
• Experience with CRM, ERP, accounting, or order-management systems; Oracle NetSuite experience is preferred.
• Working knowledge of quotations, purchase orders, sales orders, invoices, payments, shipping records, and account reconciliation.
• Proficiency with Microsoft 365 and the ability to work independently in an on-site, cross-functional environment.
• Sound judgment in handling confidential customer, technical, pricing, and financial information.
• An associate or bachelor's degree in business, engineering, a technical field, or equivalent relevant experience is preferred.
• Power electronics, electronic components, defense and aerospace, medical devices, telecommunications, industrial equipment, or another technical OEM market.
• Technical specifications, custom-engineered products, product revisions, qualification testing, samples, and design-in sales cycles.
• OEM customers, defense contractors, manufacturers' representatives, distributors, contract manufacturers, or system integrators.
• Performance Expectations
• Success will be measured by timely lead response and follow-up; qualified opportunities and appointments; accurate CRM, quotation, order, forecast, and account records; opportunity progression and customer retention; and prompt resolution of discrepancies and overdue actions.
• Work Environment

This position works primarily on site at Digital Power's San Jose headquarters. Regular attendance, participation in sales and product meetings, and availability for customers across relevant U.S. time zones are required. Occasional travel may be necessary.