Associate Implementation Consultant, CoStar Real Estate Manager - Iselin, NJ

Associate Implementation Consultant, CoStar Real Estate Manager - Iselin, NJ

Job Description

Who is CoStar Group?

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.

This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar Real Estate Manager

CoStar Real Estate Manager is the leading platform for lease accounting, lease administration and the management of portfolios, transactions, projects and construction. Clients use CoStar Real Estate Manager to make smarter decisions and to enable their team to work together more effectively. Learn more about CoStar Real Estate Manager .

Role Overview: Associate Implementation Consultant

Iselin, NJ | In-office, Monday-Friday

The Associate Implementation Consultant will work within the Consulting division and will assist implementation of the CoStar Visual Lease suite of products. Primary responsibilities will include defining and documenting client requirements, system set up, client training, user acceptance testing, and go live support. Candidates will be expected to work independently and manage multiple critical tasks simultaneously to meet project delivery dates.

The ideal candidate will be technically proficient, have experience working directly with customers and training for user experience, and have a desire to work in a young and growing organization.

Responsibilities

• Responsible for setup and of client’s purchased or outsourced technology and business process solutions.
• Work directly with client to manage initial access and map out user needs.
• Train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
• Provides feedback based on client experiences to product and professional services teams for product and process improvements
• Work on multiple implementation and consulting projects simultaneously.
• Serve in a consultative role with client to advise on best practices where appropriate
• Responsible for system testing and assisting in the client’s user acceptance testing.
• Supports requirements gathering and documentation of requirements.
• Basic Qualifications
• Bachelor’s degree required from an accredited, not-for-profit University or College.
• 1+ years of related work experience.
• Proven pro-active team player and self-starter with the ability to drive decisions and consensus, and to resolve issues.
• Effective written and oral communication skills in order to liaise between the user community, executive sponsors and the technical team.
• Ability to work on multiple projects and deliverables simultaneously.
• Excellent presentation skills and polished/professional demeanor.
• Expertise with MS Office.
• Experience with MS SQL Server.
• A track record of commitment to prior employers.

Preferred Qualifications

• Experience at a SaaS company.
• Experience in a customer or client success role.
• What’s in it for you?
• When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.
• Our benefits package includes (but is not limited to): Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Access to CoStar Group’s Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
• Sponsorship
• We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
• The final salary or hourly rate offered for this role with fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.
• Base Compensation: $64,000-$80,000 Annually
• #CoStarREM
• CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing