Service Coordinator-Newberry Heights

Job Description:

Competitive Pay – Awesome Benefits!

Work Type: Part Time

Location: Newberry Heights-50 units located:

5819 Newberry Ave Memphis, TN 38115

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and/or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

• Education: Bachelor’s degree in social work or a related field preferred.
• Experience: Two or more years of experience delivering social services to elderly and/or family populations preferred.
• Working knowledge of supportive services and local community resources.
• Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.
• In return, National Church Residences offers an excellent total reward package that includes:
• Medical & Rx –  3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.Complimented with a  Healthcare Flexible Spending Account or Employer funded Health Savings Account. Includes  Fertility & Family Building Support, Weight Management, and Chronic Condition Support.Parental Leave paid at 100%  for four weeks. Coverage begins first of the month following your date of hire!
• Dental & Vision  coverage for you and your family with Nationwide providers.
• Company provided Life & ADD  insurance and  Disability  coverage.
• Voluntary benefits  such as  Life & ADD  for you and your family,  Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
• Flexible Spending  Accounts for Dependent Care (with company match) and Transportation & Parking .
• Well-being Programs  including an enhanced EAP with  mental health and work-life support, tobacco cessation, and Well-Being Your Way  which offers up to  $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program  offering  immediate company funding at 3%, increasing up to 5% over time and an  additional  company match up to 5%  when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off  (PTO) and 9 paid Holidays.
• *Programs vary depending on Full Time, Part Time or Contingent Status.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.