Senior Network Engineer

Sponsorship not available. Position only available to those with legal authorization to work in the United States.

Description

Switchboard is seeking a Senior Network Engineer on behalf of our client, Open Technology Solutions (OTS)

. We're looking for an experienced network engineer who wants to own a platform, not just work tickets on it. You'll be the primary owner of OTS's Cisco switching and wireless environment, from new office builds and day-to-day support to the long-term roadmap. If you think in terms of business outcomes and can explain your work to leadership as clearly as you can configure a switch, we want to hear from you.

About Open Technology Solutions

Open Technology Solutions (OTS) is a CUSO (Credit Union Service Organization) providing shared technology services to credit union partners. Built on a cooperative model, OTS delivers enterprise-grade IT infrastructure, support, and innovation to its partner organizations, allowing them to compete at a higher level while keeping costs in check. OTS operates with the values of a credit union at its core: member-focused, collaborative, and committed to long-term relationships over short-term wins.

Responsibilities

• Own the Cisco switching and wireless platform end to end, including lifecycle, roadmap recommendations, compliance, and keeping it current and well maintained.
• Lead and execute new branch builds and related network projects.
• Support day-to-day switching and wireless operations and troubleshoot complex issues across the network.
• Resolve escalated tickets that our managed services provider can't, and help hold the MSP accountable for the work they own.
• Build and maintain runbooks and documentation the rest of the team can follow.
• Participate in project calls with internal leaders and partner organizations, translating technical work into business outcomes.
• Share knowledge with the team, including presenting on your areas of expertise in staff meetings.
• Partner with cross-functional teams to get things done when the fix lives outside your lane, rather than stopping at the edge of your area.

Qualifications

• 5+ years of network engineering experience
• Deep, hands-on expertise with Cisco switching and wireless
• Palo Alto firewall experience
• Strong troubleshooting skills at a senior level
• Nice to have: HPE SD-WAN, network automation, or cloud networking experience
• CCNP preferred
• A platform-ownership mindset. This is not a ticket-queue job. You own the outcome, not just the task.
• Self-directed. You take work from start to finish without needing to be managed closely.
• Comfortable in front of people. You can hold your own on a call with leadership or partners.
• Thrives in change. OTS is in a period of transition, and you'll need to navigate shifting priorities with a level head.
• Bonus points for a background that blends small-shop creativity with large-enterprise discipline.