Intake Coordinator, Hospice

Intake Coordinator – Hospice

VitalCaring – Where Your Coordination Creates Compassionate Care

At VitalCaring, our team members transform lives and foster hope through genuine caring. The primary function of the Intake Coordinator is to facilitate the referral intake process and coordinate care with the interdisciplinary team, the patient, their family, and the referral source in concert with our values: trustworthy, capable, compassionate, proactive, and called. Every encounter is an opportunity to make a meaningful difference, and we are committed to bringing a culture of caring to every encounter.

This is a role for someone who thrives in organization, communication, and fast-paced environments - someone who can connect clinicians, patients, and schedules seamlessly to support exceptional end-of-life care.

If you’re detail-oriented, compassionate, and driven by purpose, this is where you belong.

Why Join VitalCaring?

• Be the heart of coordination
• – Ensure patients receive the right care at the right time through seamless scheduling and communication
• Make a meaningful impact
• – Your work directly supports patients and families during critical moments
• Team-driven environment
• – Partner closely with clinicians, leadership, and support teams
• Stability with purpose
• – Full-time role with consistent schedule and supportive leadership
• Growth-focused culture
• – Be part of a team that invests in your development and success

What You’ll Do

• Coordinate care delivery and support hospice operations through strong scheduling and communication:
• Receives and appropriately enters/documents new referrals in a timely manner.
• Completes workflow tasks and other assignments to the IC Responsible Position in the Agency’s electronic medical record.
• Participates in coordinating care with nurses, patients, and the interdisciplinary team.
• Provides effective communication to patients, staff members, other healthcare professionals, and referral sources.
• Responds to Agency and patient needs in a professional and creative manner.
• Demonstrates commitment, professional growth, and competency.
• Participates in Agency-sponsored in-service training.
• Participates in the Agency’s QAPI program.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

What We’re Looking For

• We’re seeking individuals who thrive in a fast-paced, team-oriented healthcare environment:
• One year experience in hospice or healthcare is preferred.
• If clinical, current state license as a licensed professional or vocational nurse.
• If clinical, graduate of an accredited school of vocational/practical nursing.
• If non-clinical, must have a high school diploma or equivalent.

What Sets You Apart

• Experience coordinating schedules in a healthcare or service-based environment
• Strong sense of urgency and accountability - takes ownership and follows through
• Ability to manage multiple priorities without losing attention to detail
• Calm, professional approach in high-pressure or emotionally sensitive situations
• A natural balance of compassion, organization, and proactive communication