IT Business Integration Strategy SR MGR

Job Details Duties & Responsibilities:Know your clients, build and maintain relationships:

• � Develop a deep understanding of your clients' business function/processes � and the technologies that they use
• � Understand the key stakeholders in the client organization, how they operate and make decisions
• � Establish and maintain relationships with stakeholders � on an individual level and on an organizational level
• � Facilitate conversations when needed to address challenges and issuesIdentify opportunities where technology can help your clients
• � Engage in clients' strategy development � helping them identify where technology can enable their future vision
• � Develop a deep understanding of your clients' business challenges � help them identify where technology might be the solution
• Facilitate business requirements gathering

� Help your clients articulate and document their requirements for technology solutions � at a high level initially, and in more detail as they move forward with technology investments

• Match client needs with the right technology solutions
• � Facilitate conversations with solution providers (engineers) and help clients understand solution options and make investment decisions
• � Broker agreements between clients and solution providers for solution delivery
• Knowledge, Skills and Abilities (KSAs):� Customer focus � ability to engage with and listen to clients
• � Business acumen � ability to understand the business perspective and speak the language of business including helping clients navigate investments decisions (costs and benefits)
• � Tech savvy � general understanding of technologies but without bias for a specific technology solution
• � Facilitation � guiding conversations with diverse stakeholders to reach alignment on decisions and forward movement
• � Business analysis � ability to identify and document business requirements
• � Strong conceptual structure skills (the ability to deconstruct and organize ideas)
• � Strong written and oral communication and presentation skills
• Job Qualifications
• Work Experience &/or Education:� Bachelor's degree or equivalent experience
• � 3+ years in sales, client relationship management, or account management roles related to technology products/services
• � 5+ years in technology related roles