Intern, Digital Strategy (Summer 2027)

How you'll help us Keep Climbing (overview & key responsibilities)

As part of the Value Prop Team, you will play a pivotal role in evaluating and optimizing team dynamics to enhance overall performance. This initiative focuses on team well-being, performance analysis, trend identification, and recommendations that align with strategic objectives. Your work will contribute to maximizing productivity and fostering a culture of continuous improvement.

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Measure and analyze team performance and identify patterns for further investigation

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Implement project management skills and practices

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Collaborate across business units with various stakeholders in a professional setting

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Provide feedback to improve team workflows, team effectiveness, and evaluate impact

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Participate in data collection efforts impacting cross-functional departments

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Identify and implement improvements to existing processes to increase efficiency and productivity

What you need to succeed (minimum qualifications)

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Undergraduate student pursuing a bachelor's degree in Business Administration, Aviation Management, Operations Management, Analytics, Statistics, or related field

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Must be available for the duration of the internship program

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Enrolled in an accredited college or university during participation

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Professional communication skills with all leadership levels

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Team-oriented mindset with focus on continuous improvement

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Strong organizational, project management, and written/verbal communication skills

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Proficiency in Microsoft Excel and PowerPoint

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Basic data analytics proficiency

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Willingness to learn new skills

Consistently prioritizes safety and security of self, others, and personal data.

Embraces diverse people, thinking, and styles.

Possesses a high school diploma, GED, or high school equivalency.

Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

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Ability to digest data and explain insights for decision making

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Comfortable working independently and in teams

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Leadership experience in student or community organizations

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Ability to create effective presentations with analyses and recommendations

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Interest in leadership, problem-solving, and conflict resolution

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Interest in Delta and the airline industry

Key Stakeholders & Cross-Functional Partners

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Enterprise Strategy

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Value Prop Leads

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HR

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Impacted groups based on identified solutions

Expected Deliverables

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Thoughtful solutions for high-impact challenges

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Mechanisms for monitoring progress and value

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Artifacts supporting effective rollout of identified solutions