Campus Graduate Masters Summer Internship Program - 2027 Commercial Enablement Strategy, Global Commercial Services - New York, NY

Business Unit/Role Specific Info

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth.

We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

Commercial Business Enablement (CBE) is the critical engine behind the success of Global Commercial Services (GCS).. A global team, Commercial Business Enablement (CBE is responsible for client onboarding and implementations and training and enablement for the sales organization, as well as overseeing governance and risk management. We’re looking for graduate level interns to join GCS as a Commercial Enablement Strategy Intern within the Commercial Business Enablement (CBE) department.

Qualifications

Minimum Qualifications

• Currently enrolled in full-time graduate degree program.
• Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
• 3 plus years of prior full-time work experience.

Preferred Qualifications

• Demonstrated interest in the commercial payments business and/or in operational risk management, governance, issues management, and process risk reduction.
• Strong analytical and problem-solving skills with the ability to analyze data, identify trends, evaluate risk scenarios and distill complex concepts or problems independently.
• Intellectual curiosity and desire to continually learn about the changing payments landscape, emerging technologies and a passion for enhancing customer experience.
• Ability to collaborate within a team-oriented, matrix organization, building strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong project management skills, communication skills, and attention to detail.
• Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
• Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.
• Comfortable challenging the status quo and driving continuous process improvement.
• Proficient in analytical and presentation tools, including MS Excel and PowerPoint.
• Familiarity with financial services or related industries is advantageous but not required.
• Proven ability to work independently as well as part of a team.
• Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Responsibilities

• How will you make an impact in this role?
• As an intern, you will lead critical strategic projects that support our ambition to be essential to our commercial customers, analyze data and insights about the GCS business and our customers to develop effective strategies and efficient processes or gain hands-on experience in governance, risk identification, assessment, testing and reporting, issues management, and process risk - an outstanding opportunity to work closely with various teams and contribute to the organization’s overall operational risk management objectives.