Regional Manager - Ohio and Indiana

Job Description:

Regional Portfolio Leader-| Affordable Housing

Lead Teams. Drive Results. Make a Meaningful Impact.

At National Church Residences , we do more than manage properties. We create communities where older adults and families can thrive.

We're looking for a Regional Portfolio Manager to lead a portfolio of affordable housing communities throughout Indiana and Ohio. This is a highly visible leadership role responsible for developing Property Managers, driving portfolio performance, and helping communities consistently deliver exceptional resident experiences.

If you're an experienced affordable housing leader who enjoys coaching teams, solving operational challenges, improving financial performance, and creating strong communities, we'd love to meet you.

Why This Role Matters

You won't be managing one property.

You'll be leading a portfolio.

As a trusted business partner to senior leadership, you'll help shape strategy, support community teams, improve operations, and ensure our properties remain high-performing, compliant, and resident-focused.

You'll have the opportunity to directly influence:

• Portfolio occupancy and revenue growth
• Team development and succession planning
• Resident satisfaction
• Operational excellence
• Long-term asset performance

What You'll Do

• Lead and Develop High-Performing Teams
• Coach, mentor, and support Property Managers and community teams
• Recruit, hire, and develop future leaders
• Foster a culture of accountability, service, and continuous improvement
• Support employee engagement, retention, and career growth
• Drive Portfolio Performance
• Partner with Property Managers to achieve occupancy and NOI goals
• Review operational and financial results and identify opportunities for improvement
• Develop action plans for underperforming communities
• Lead budgeting, forecasting, and performance reviews
• Ensure Operational Excellence
• Conduct regular site visits throughout the portfolio
• Monitor maintenance standards, curb appeal, safety, and resident experience
• Support capital projects and operational initiatives
• Partner with internal departments to optimize community performance
• Support Affordable Housing Compliance
• Ensure properties operate in compliance with HUD, LIHTC, Fair Housing, and company requirements
• Support successful inspections, audits, REAC reviews, and state agency reviews
• Guide teams through regulatory changes and best practices

What Success Looks Like

• Occupancy goals consistently achieved
• Strong resident satisfaction scores
• Healthy NOI and financial performance
• Engaged, high-performing Property Managers
• Successful audits and inspections
• Well-maintained communities residents are proud to call home

What We're Looking For:

• Required
• 5+ years of affordable housing or multifamily property management experience
• Multi-site leadership experience
• Experience leading, coaching, and developing Property Managers
• Experience managing budgets, occupancy, and property performance
• Knowledge of HUD, LIHTC, Fair Housing, and affordable housing programs
• Strong communication and leadership skills
• Preferred
• Regional, Area Manager, Portfolio Manager, or Director-level experience
• Senior housing experience
• CPM, HCCP, SHCM, COS, or similar certifications
• Experience leading operational turnarounds or portfolio growth initiatives
• Travel
• Up to 50% travel throughout Indiana and Ohio
• Valid driver's license required
• Why Join National Church Residences?
• At National Church Residences, you'll join an organization with a strong mission, stable leadership, and opportunities to grow your career.
• In return, National Church Residences offers an excellent total reward package that includes:
• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks
• Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers
• Company provided Life & ADD insurance and Disability coverage
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an  additional  company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and 9 paid Holidays
• *Programs vary depending on Full Time, Part Time or Contingent Status
• Ready to lead a portfolio, develop teams, and make a difference?
• Apply today and help us create communities where our seniors feel at home.
• #Jointhemission2
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.