Workplace Generalist

About Us

Rho is the modern banking platform built for the AI era. Startups and growth-stage companies can open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support.

About the Role

Rho is hiring a Workplace Generalist in New York to own a world-class experience for everyone who walks through our doors. As an in-office company, we take our spaces seriously. Our workplaces are environments that foster connection, collaboration, and higher-quality work — and this role is how critical to making that a reality every day.

What You'll Do

• Partner with People E&E on space planning, sublease transitions, and new-market buildouts. Localize Rho’s workplace standard for NYC; stay on the real estate roadmap.
• Be NYC’s point of contact for workplace and space. Build trust across every department. Close gaps before they become tickets.
• Share what you learn here as Rho stands up new offices. Your fingerprints should show up in the next city.
• Own NYC's workplace programming calendar end-to-end — events, activations, community moments. Concept through execution. Logistics and budget.
• Walk the office and monitor supplies, equipment, cleanliness.
• Prioritize every day. Triage incoming work, protect the team from noise, and set the order of operations.
• Support administrative tasks for the People function including mailing, I9 verification, and more.
• Build the system behind the work — tracking, docs, handoffs — so workplace is visible and doesn’t live in one person’s head.
• Own the vendor roster across cleaning, maintenance, catering, and security. Source and manage vendor ops.
• Manage inventory and procurement so our offices stay fully stocked.
• Own the first-day and last-day experience in NYC, including access provisioning.
• Treat AI as a force multiplier. Use it every day on writing, research, planning, and ops — then spend the time you save on taste and judgment.
• Track what’s working (budget-to-actual, vendor performance, programming quality) and use it to raise the standard — and to change how the work gets done.

About You

Bachelor’s degree or equivalent experience.

1–3 years in events, hospitality, workplace, or operations.

Sharp taste. You notice what’s off in a room and you can’t leave it unsolved.

You’re willing to do the unglamorous work — and impatient enough to build it into something better.

Discretion and professionalism. You’ll be in rooms with visitors, executives, and sensitive work.

Strong time management, precision, and a bias toward saying the thing early.

You build systems. Comfortable in Jira, Slack, and Notion — and quick to adopt better tooling when the work demands it.

Able to lift and move boxes.

You already use AI to get more done. You default to it as leverage, not a novelty.

Vendor management, negotiation, or budget oversight is a plus.

Conversational Spanish is a plus.

Our people are our most valuable asset. The salary range for this role is $70,000 - $90,000. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.